Cust Serv is terrible. I bought 4 items and paid for white glove. The desk arrived unassembled. Cust Serv said that the item didn't come with assembly. I pointed out what the website said I was told "I can agree I would be frustrated if I had the assumption these were all being put together"

Other Employee Reviews for Pottery Barn

What is the best part about your compensation package?

Vacation, sick time and float days
Compensation review

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Each day is diverse and the team and clients make each day enjoyable
Review from Sales Dept

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Good company to work for. The only criticism I have is that there is a sense of favoritism with leadership.
Review from Sales Dept

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Cut throat. Work you till your burnt out or find a way to use others to get your work done.

Briefly describe your overall experience at your company

Best place to work at

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