ResultsCX Claimed Company
For three decades, ResultsCX has been a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs. ResultsCX’s track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 30 locations and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), process automation, and our own SupportPredict digital engagement software as a service (SaaS).
Mission: As a trusted partner, we inspire and create remarkable customer experiences with unbelievable employees and technology. read more
ResultsCX Company Culture
ResultsCX Culture
This score is derived from employee ratings & reviewsA+
4.7/5
Top Rated Culture Dimensions
CEO Rating
A+Compensation
A+Environment
A+Executive Team
A+Happiness
A+ResultsCX CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Rajesh Subramaniam
92 /100
See More
Diversity at ResultsCX
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at ResultsCX
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterResultsCX eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
Recommend to a Friend?
83
ResultsCX employees are 83% more likely to recommend ResultsCX as a great place to work
| 83% | Promoters |
|---|---|
| 17% | Passives |
| 0% | Detractors |
Working at ResultsCX
Working at ResultsCX is rated highly by 6 employees, across various culture dimensions. ResultsCX employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting ResultsCX’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Fort Lauderdale, FL. See below in detail how working at ResultsCX was rated by employees.
Overall Company Culture at ResultsCX
A+
Overall Company Culture at ResultsCX is rated A+
Last updated months ago
Top
5%
ResultsCX ranks in the Top 5% of other companies on Comparably with 5,001-10,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterResultsCX Employee Reviews
Out of 17 ResultsCX employee reviews, 100% were positive.
| Positive Reviews | 100% |
|---|---|
| Constructive Feedback | 0% |
Positive Reviews From ResultsCX Employees
- What did you like most about the interview process?Personable, accurate, authentic expectations, intuitive.
- What did you like most about the interview process?I had two rounds of interviews for my role. The questions were focused on my previous experience and what I would like to focus on if I were brought on in the new role.
- What is most positive about the culture and environment at your company?Our employees tell us they feel like family!
ResultsCX Company Information
ResultsCX Company Overview
For three decades, ResultsCX has been a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty levels brands need to thrive and grow while improving efficiency and reducing costs. ResultsCX’s track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 30 locations and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), process automation, and our own SupportPredict digital engagement software as a service (SaaS). Mission: As a trusted partner, we inspire and create remarkable customer experiences with unbelievable employees and technology.
ResultsCX was founded in 1990 and its current CEO is Rajesh Subramaniam. Since its inception 36 years ago, ResultsCX has grown to 10000 employees.
ResultsCX Mission, Vision & Values
ResultsCX Mission Statement
As a trusted partner, we inspire and create remarkable customer experiences with unbelievable employees and technology.
ResultsCX Vision Statement
To be the most trusted partner delivering incredible customer experiences, services, and solutions for our clients.
ResultsCX Values
- A Winning Mindset
- Servant Leadership
- Deliver WOW!
| Headquarter | 100 NE 3rd Ave Fort Lauderdale, FL 33301 United States of America |
|---|---|
| Website | results-cx.com/ |
| Founding Date | 1990 |
| Tel | (954) 921-2400 |
| Company Status | Private |
| Jobs | careers.results-cx.com |
| Social Sites |
ResultsCX Employees
ResultsCX has 10000 employees. 6 employees at ResultsCX have reviewed ResultsCX across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 6 ResultsCX employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at ResultsCX are pleased with their total compensation at ResultsCX, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ResultsCX are extremely happy with their team. 6 Participants grade the quality of their coworkers an A+. The majority believe the meetings at ResultsCX are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at ResultsCX believe the environment at ResultsCX is positive. Most Participants believe the pace of work at ResultsCX is moderate. About 75% of the employees at ResultsCX work 8 hours or less.
Overall, the employees at ResultsCX are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining ResultsCX - Employee Onboarding
The prevailing opinion from Comparably users in Fort Lauderdale, FL about their company is that it was very prepared on their first day. Fort Lauderdale, FL employees concluded that their overall onboarding experience was positive. 71% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
ResultsCX KPIs and OKRs
Employees’ understanding of ResultsCX's KPIs and OKRs is essential for its success. Out of 2 ResultsCX employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
ResultsCX CEO & Leadership
ResultsCX CEO - Rajesh Subramaniam
92 /100
ResultsCX’s CEO Rajesh Subramaniam started in this role in 2022. Rajesh’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Fort Lauderdale, FL. Compared to ResultsCX’s competitors, Rajesh Subramaniam ranks right above Concentrix CEO Chris Caldwell. Under Subramaniam’s leadership, ResultsCX employee respondents are most happy about their Compensation and the company’s Environment. Perks And Benefits and Work Culture are two areas, according to respondents, where ResultsCX could stand to see real improvement.
ResultsCX Leadership
The ResultsCX Executive Team is rated an “A+” and led by CEO Rajesh Subramaniam, Chief Operating Officer Peter Martino, and Chief Strategy Officer Sanjay Venkataraman
Rajesh Subramaniam CEO / President
Rajesh Subramaniam took over as MD & CEO of ResultsCX in January 2022, leading a team of 21,000 people across 24 global... read more
Peter Martino Chief Operating Officer
Pete serves as the Chief Operating Officer, with operational oversight of all ResultsCX businesses. As COO, he is... read more
Sanjay Venkataraman Chief Strategy Officer
As Chief Strategy Officer at ResultsCX, Sanjay leads the development and execution of our corporate strategy – setting... read more
Rakesh Nangia Chief Revenue Officer
Rakesh is the Chief Revenue Officer at ResultsCX overseeing sales, customer success, customer support and operations... read more
Becky Watkins Senior Vice President, Client Solutions
Becky joined ResultsCX in 2017. She is currently Senior Vice President, Client Solutions, where she is responsible for... read more
Michael Xu Chief Financial Officer
In his position as Chief Financial Officer, Michael drives the global financial strategy and transformation agenda for... read more
Mark Cunningham Chief People Officer
Mark leads our global human resources team, empowering more than 21,000 employees. As the Chief People Officer, Mark is... read more
Siddharth Parashar Managing Director of Europe
Sid oversees our business in Europe – a strategic market for ResultsCX. He works closely with FTSE 100, Fortune 500... read more
Rajlakshmi Raghavan Chief Marketing Officer
As the first Chief Marketing Officer of ResultsCX, Raji runs worldwide marketing, including product marketing, branding,... read more
ResultsCX Salaries
How much does ResultsCX pay?
How much do people at ResultsCX get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ResultsCX is $125,468, or $60 per hour, while the estimated median salary is $125,272, or $60 per hour.
At ResultsCX, the highest paid job is a Director of Sales at $228,007 annually and the lowest is a CS Rep at $45,739 annually. Average ResultsCX salaries by department include: IT at $109,711, Engineering at $132,756, HR at $115,673, and Legal at $180,654. Half of ResultsCX salaries are above $125,272.
4 employees at ResultsCX rank their Compensation in the Top 5% of similar sized companies in the US (based on 10 ratings) while 4 employees at ResultsCX rank their Perks And Benefits in the Top 30% of similar sized companies in the US (based on 6 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $70k | $70k | 1st Percentile |
17th Percentile $97k | $97k | 17th Percentile |
33rd Percentile $120k | $120k | 33rd Percentile |
50th Percentile $173k | $173k | 50th Percentile |
67th Percentile $221k | $221k | 67th Percentile |
83rd Percentile $267k | $267k | 83rd Percentile |
100th Percentile $276k | $276k | 100th Percentile |
$125,468*
Average Compensation
$125,272*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
ResultsCX Salaries by Department
Diversity & Inclusion at ResultsCX
The Diversity score provides insights into how diverse employees feel and rate their work experience at ResultsCX across various culture dimensions.
ResultsCX is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Ranked Culture the Highest
Ranked Culture the Lowest
ResultsCX Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
Financial Benefits
- Performance Bonus
Office Perks
- Company Social Outings
- Legal Assistance
- Work From Home Policy
ResultsCX PTO
ResultsCX's PTO and Vacation policy typically gives 15-20 days off a year.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Frequently Asked Questions regarding ResultsCX
What is ResultsCX address?
ResultsCX location is at 100 NE 3rd Ave
Who is the CEO of ResultsCX?
ResultsCX CEO is Rajesh Subramaniam, their score by employees is 92
What is ResultsCX eNPS?
The eNPS for ResultsCX is 83
What is ResultsCX revenue?
ResultsCX revenue is $500M
What is the salary for Receptionist in ResultsCX?
Receptionist average salary in the US is 63k
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