-36
eNPS Score
Q&A With Sears Holdings Corporation Employees
At Sears Holdings, diversity and inclusion are woven into our cultural fabric. We represent the rich diversity of culture, people and ideas that are America. We have taken steps to build awareness of the importance of diversity to the point it is considered “business as usual” – accepted and expected. Our formula for success is sharing ideas, communicating honestly and respecting each other. We strive to attract a workforce that reflects the diversity of the communities in which we live and work. We want diverse people who bring ideas, experiences and talent that will help us achieve our business objectives. We want our company to reflect the diversity that is uniquely American. And we work diligently to ensure there are no artificial barriers that limit our associates from attaining their goals and dreams while working at Sears Holdings.
How employees describe working at Sears Holdings Corporation
Making things right for the customer. Not making 75-year-old parents wait for 5 months to issue a coupon code for a replacement refrigerator. Care about their customers. Show an ounce of compassion for their customers. Accept responsibility for mistakes made by Sears and compensate customer.
Be accessible to your consumers. Your customer service team, specifically warranty/claims/delivery they do not know the corporate phone number for Sears. Someone else needs to hear consumer complaints at headquarters when customer chooses not to handle delivery of promised product.
Customer service and service calls
We have been a loyal customer for twenty years with no issue until this last year & a half. My freezer has been broken since 11/23 & it's now 6/24. They have made 7 repairs and our tech informed them it was not fixable. Sears insisted to repair 1 more time and parts have been on back order 3/24.
Great Service after the sale
What it's like to work at Sears Holdings Corporation
- Sears Holdings Corporation employees generally work 8.9 hrs a day
- Employees at Sears Holdings Corporation report the work pace is moderate
- 79% of Sears Holdings Corporation employees look forward to interacting with their team every day
- Sears Holdings Corporation employees most often take 0-10 paid vacation and sick days each year
- 86% of Sears Holdings Corporation employees report they are happy with their work life balance
- Sears Holdings Corporation employees typically get valuable feedback on how to improve at work Once a month
- 60% of Sears Holdings Corporation employees call their work environment positive
Q&A With Sears Holdings Corporation Employees
IDX: 0 TOT: 16
What is the dress code at Sears Holdings Corporation?
They tell you when you get hired each department is deterrent
What should I wear for an interview at Sears Holdings Corporation?
A nice shirt and nice pants and nice shoes
How can I improve my chances of being hired at SEARS HOLDINGS MANAGEMENT CORPORATION?
Just by being yourself and being a very honest and hunble person...also you have to be a people person because all day at sears you are dealing with deal with different kinda personality
How secure do you feel at your job at SEARS HOLDINGS MANAGEMENT CORPORATION?
Real secure because we have good servaliance and LP is always on the look out
How's the morale at SEARS HOLDINGS MANAGEMENT CORPORATION?
Very honest and they take care of their employees
What's one thing you wish you'd known before joining SEARS HOLDINGS MANAGEMENT CORPORATION?
Honestly nothing because i find sears is an awesome place to work for and the customers r awesome...i love it
BE THE FIRST TO ANSWER
Who do I talk to about Sears Home Warranty stealing from my husband and I?
How are the benefits at Sears Holdings Corporation for employees in Sales?
Sears Holdings Corporation's Sales team rates their overall benefits a F and most of them think the perks are Neutral. 34% of Sears Holdings Corporation employees in Sales say they are satisfied with their benefits. The majority of employees in Sales also get 15-20 days of paid vacation.
How's career growth and advancement at Sears Holdings Corporation?
69% of the same employees also feel like Sears Holdings Corporation is invested in their career growth. On average, majority of employees have a mentor to help them navigate their career at Sears Holdings Corporation.
How are the managers in the Sales department at Sears Holdings Corporation?
Sears Holdings Corporation's Sales team rates their manager a C or 66/100 and the majority believe their manager truly cares about them as a person. The sales team (100%) also feels pretty comfortable providing negative feedback directly to their boss.
What's the pay like for employees at Sears Holdings Corporation?
Sears Holdings Corporation employees rates their pay and overall compensation a D or 52/100. 52% of employees believe they are paid fairly and 29% of employees get raises every year.
Curious about what work's like at Sears Holdings Corporation?
Anonymously Ask Sears Holdings Corporation Employees Any Question
Should I work at Sears Holdings Corporation?
24% of Sears Holdings Corporation employees would encourage their friends to become coworkers, whereas 16% are neutral and 60% would not recommend working at Sears Holdings Corporation to their friends.
| 24% | Promoters |
|---|---|
| 16% | Passive |
| 60% | Detractors |
Working at Sears Holdings Corporation's competitors
Recently Asked Questions about working at Sears Holdings Corporation
- What is the dress code at Sears Holdings Corporation?
- What should I wear for an interview at Sears Holdings Corporation?
- How can I improve my chances of being hired at SEARS HOLDINGS MANAGEMENT CORPORATION?
- How secure do you feel at your job at SEARS HOLDINGS MANAGEMENT CORPORATION?
- How's the morale at SEARS HOLDINGS MANAGEMENT CORPORATION?
