Sears Holdings Corporation Employee Reviews
Out of 243 Sears Holdings Corporation employee reviews, 38% were positive. The remaining 62% were constructive reviews with the goal of helping Sears Holdings Corporation improve their work culture. The Operations team, with 61% positive reviews, reports the best experience at Sears Holdings Corporation compared to all other departments at the company. The Customer Support team offered the most constructive feedback, with 69% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Review from Operations Dept
Review from Sales Dept
What do you like best about the leadership team?
They actually work as a team
Review from Sales Dept
I like that we all had a chance to put in our opinion.
Review from Sales Dept
Customer service, they did the best they can to keep customers happy
Review from Sales Dept
The environment is great! This company sure knows how to treat their employees hence why people have been here for 10+ years. The products they offer are trustworthy and they are just all around a great company to work for.
Review from Operations Dept
They work well with you when you need something and have your back
Review from Sales Dept
What does the leadership team need to get better at?
Didnt care about their employees
Learning how to run a retail business
Review from Operations Dept
comunication and trust. Management is not trustworthy
Care about the employees and also care about customers.
Review from Sales Dept
be truthful and listen to associates in the field
Review from Sales Dept
What is the best part about your compensation package?
Paid vacation and time off.
We are paid direct deposit.
Review from Sales Dept
Getting double bonus points on the sears program
Review from Sales Dept
working from home and a lot of vacation time
Review from Operations Dept
Even though the co-workers attitude in rego park was mean, I enjoyed working there.
Review from Sales Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Retail is hard work and people are extremely disrespectful to those who work in retail. A higher compensation would make things a little bit more worthwhile
Review from Sales Dept
The company does not really care for the employees. Our work is not valued
even though mr lampert has driven us to bankrupcy he still benefits while we lose out
Review from Sales Dept
Since the downsize I'm now doing the job of 5 positions and without a raise
Review from Customer Support Dept
Underpaid and benefits. Fairly look at job role .
Review from Operations Dept
What are some of the best things about your team?
I love the people I work with, besides management
Review from Sales Dept
Hard working and a great team
Review from Operations Dept
Communication with everyone but boss.
Review from Sales Dept
they care about customers and want to take care of them
Review from Sales Dept
Well I can say they go to work on time.
Review from Sales Dept
What do your coworkers need to improve and how could you work together better?
No one pays attention or listens
Actually Coming to Work With intentions of Working instead of Goofing Off.Listen To Each other
Some employees need to take their jobs serious and take the advice of the management more effectively.
Review from Sales Dept
working together , helping each other out
Review from Sales Dept
They need to learn to communicate better and actually do their job instead of leaning on others.
Review from Sales Dept
What is most positive about the culture and environment at your company?
No one yelling at you
Review from Operations Dept
Everyone working getting the job done.
Review from Sales Dept
Unfortunately there is not much that is positive
Review from Customer Support Dept
Working with my coworkers is the most positive
Review from Operations Dept
there is nothing positive when the CEO made the company claim bankruptsy
Review from Customer Support Dept
What needs to change to make the company culture better?
Better communication with managers and customers.
Review from Sales Dept
more customer so we can sell more
Review from Sales Dept
better pay, and employee respect
Review from Customer Support Dept
Work us less hrs and pay us more
nothing will changed with the company going under
Review from Customer Support Dept
What did you like most about the interview process?
It was easy questions, i didnt feel pressure
Review from Sales Dept
sadly at this point they hire anyone...
Review from Operations Dept
Quick to get the job on the spot.
Review from Sales Dept
The questions made sense for the position
Review from Customer Support Dept
The interview was super easy and comfortable
Review from Customer Support Dept
What would you improve about your company's interview process?
shorten the questionaire and make it more relevent instead of phycological
Review from Sales Dept
by hiring better quilified people
Review from Customer Support Dept
Ask more per tenant questions and listen to the answers
better questions more about work detail
Review from Sales Dept
Less back and forth faster
Review from Sales Dept
What makes you most happy at work?
Being able to talk to my coworkers.
Review from Sales Dept
Interaction with co-workers and customers
Review from Customer Support Dept
My co workers because pay is not good
Review from Sales Dept
customer service, making others happy, appreciation
Review from Sales Dept
I'm treated fairly here and they definitely recognize good work ethics in people as well as myself.
Review from Operations Dept
What's going wrong and how can it be improved?
If i didnt have to work for a living that would be great. I always find myself in a position where things that arent my responsibility get left for me because people know I will get annoyed and do it myself
Review from Sales Dept
need to improve sales everywhere
Review from Operations Dept
we are circling the drain and the assocites are helpless to improve t
Review from Sales Dept
The attitudes of the co-workers.
Review from Sales Dept
I'm not sure if this can be fixed
Review from Customer Support Dept