Sears Holdings Corporation Leadership Employee Reviews | Comparably
To grow our business by providing quality products and services at great value when and where our customers want them, and by building positive, lasting relationships with our customers. read more
EMPLOYEE
PARTICIPANTS
141
TOTAL
RATINGS
1900

Sears Holdings Corporation Leadership Employee Reviews

What do you like best about the leadership team?

They actually work as a team

Review from Sales Dept

I like that we all had a chance to put in our opinion.

Review from Sales Dept

Customer service, they did the best they can to keep customers happy

Review from Sales Dept

The environment is great! This company sure knows how to treat their employees hence why people have been here for 10+ years. The products they offer are trustworthy and they are just all around a great company to work for.

Review from Operations Dept

They work well with you when you need something and have your back

Review from Sales Dept

Great, understanding and patient, willing to help get the job done.

My manager is consistent, fair, and supportive

Review from Operations Dept

Everyone works together to create a pleasant enviroment.

Review from Sales Dept

Honesty!!!! They dont lie about your pay.

Review from Operations Dept

What does the leadership team need to get better at?

Didnt care about their employees

Learning how to run a retail business

Review from Operations Dept

comunication and trust. Management is not trustworthy

Care about the employees and also care about customers.

Review from Sales Dept

be truthful and listen to associates in the field

Review from Sales Dept

I think there attitude. Some employees tries to get you fire.

Review from Sales Dept

Not micromanaging and allowing people to learn more about all jobs

Review from Customer Support Dept

The leadership team needs to learn o\how to appreciate their employees and not treat them as one of the numbers

Review from Customer Support Dept

True customer service needs are met as well as fairly compensate employees.

Review from Operations Dept

spending money and treating people

Review from Customer Support Dept

Listening to the employees a lot more often

Working Together instead of Working All on Different Pages.

sears going under but the CEO will make millions, the people who did the work lose all the way around, even their pensions

Review from Customer Support Dept

Need to be an innovator, instead of playing catchup with other businesses. Mistake to be like everyone else. Need to go back to superior customer service.

Review from Sales Dept

let the company go bankrupt

Review from Sales Dept

communication and working providing opportunities for growth.

Review from Sales Dept

communication, working as a team, actually helping out your co workers, have two or more people working a shift.

Review from Sales Dept

They need to learn that we are all human beings, that they can't ask for miracles in a ridiculous span of time.

Review from Sales Dept

Training people how to get credit apps

Review from Sales Dept

delegating, overall company operations both big picture and day to day

Review from Customer Support Dept
BOTTOM
35%

Leadership Scores are rated in the Bottom 35% of similar size companies on Comparably

Rated Sears Holdings Corporation Leadership the Highest

  • Department - Product
    +31%
  • Department - Design
    +24%
  • Tenure - Over 10 Years
    +23%

Rated Sears Holdings Corporation Leadership the Lowest

  • Department - Customer Support
    -22%
  • Department - Admin
    -20%
  • Department - Engineering
    -19%
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