SEPHORA – It has been up and down. Depending on the management and crew members | Comparably

SEPHORA – It has been up and down. Depending on the management and crew members

SEPHORA Claimed Company
A leader in prestige omni-retail, our mission at Sephora is to create a welcoming beauty shopping experience for all and inspire fearlessness in our community. We operate over 2,700 stores in 35 countries worldwide, with an expanding base of over 500 stores across the Americas, and a world-class ecommerce site. Since opening our first US store in New York’s SoHo neighborhood in 1998, Sephora has been an industry-leading champion of diversity, inclusivity, and empowerment in the US, guided by our longstanding company values. read more
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EMPLOYEE
PARTICIPANTS
516
TOTAL
RATINGS
5347

It has been up and down. Depending on the management and crew members

What did you like most about the interview process?

I was asked questions about my passion for the job and asked to show them some of my skills instead of just looking at my resume

What is most positive about the culture and environment at your company?

The fact that when you are on the floor you sreally "on stage" & you're not an employee you're a "cast member". Basically you act all day kong.

What makes you most happy at work?

Being able to try new products, being able to interact with the clients, help them find what they want, as well as seeing how happy people are after receiving a free 15 minute mini makeover

What does the leadership team need to get better at?

Communicating with "Cast Members", and treating them with respect as opposed to belittling them, as they immerse themselves in holier than thou syndrome. Also, they need to stop picking favorites and give each person the respect they deserve.

Why do you feel undervalued and what would make you feel better about your compensation?

Because the "favorites" are always given the first choice and the best of everything, my hardworking often goes unnoticed because I actually do my job and domy treat management like they are deities, fair distribution of compensation based on work ethic and reliability

Other Employee Reviews for SEPHORA

What makes you most happy at work?

Helping customers

Outlook review from Sales Dept
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