SEPHORA Sales Manager Employee Reviews
Briefly describe your overall experience at your company
Stressful traumatic anxiety and crazy people I gotta deal with everyday
Review from Sales Dept
The company is great! The rules that managers do is very bad!
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What do you like best about the leadership team?
Company culture and initiatives some leadership members are terrific but others are not properly trained or suited for the role, as a recent business management graduate I see a toxic environment in stores, they need to check in with management ?
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Easy to work with staff. They are always ready to give tips and tricks on selling while keeping you informed on what's new.
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They want to help you improve so you can move up.
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Supportive to all team members and clients!
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They do their best to communicate with me
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What does the leadership team need to get better at?
Communicated and management skills and rudeness
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LAID OFF DURING A PANDEMIC!!
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Fairness and stop retaliating employees
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Respect & value towards co-employees suggestions, hardworking and time. Somehow, I feel like the company owns my life 24/7.
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Helping us out and not just delegating and running away. Being more understanding about work life balance
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What is the best part about your compensation package?
insurance policy is pretty decent
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The discounts on Sephora brand products are fantastic!
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Free products to try out.
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Gratis!! Tons of free makeup.
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The savings we can accumulate
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Why do you feel undervalued and what would make you feel better about your compensation?
I have a phobia of dogs and was forced to help clients with dogs and forced the credit cards on clients.
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The company leadership does not push growth on the retail front or offer consistent growth opportunities / compensation for amount of work from each individual with distract management interaction
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Managers favorite employees retaliate and make it a very uncomfortable work environment
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Yes I feel undervalued. I feel like everyone should be paid more for what is expected out of them.
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I feel like the workload is just too much for what you’re paid.
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What are some of the best things about your team?
My team was my family
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I like my team because they are amazing and very nice
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They definitely are there when you need help
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We all get along and the culture is lively.
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They are my work family!
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What do your coworkers need to improve and how could you work together better?
Being more real and nice! They are not helpful at all
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Training and education, buy in and sense of trust.
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They are lazy, and feel over worked
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What is most positive about the culture and environment at your company?
Teaching clients about makeup and learning more about makeup to sell
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The most positive is the products we sell and how they effect our clients and make them feel. Helping others is the most positive uniting feeling
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The most positive thing about the company is helping other people find their makeup needs
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Very positive. Filled with a lot of people my age so they understand any issues that I may go through
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We all come to work and love what we do. Cosmetics and Beauty are all something we share in common.
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What needs to change to make the company culture better?
MANAGEMENT IS A JOKE FIRE THEM!!!
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We need a better store manager
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Listen to the employee’s
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What did you like most about the interview process?
It was more of client retails questions
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The opportunity to speak and answer relevant questions to the industry
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I think it's not that easy, but not too hard
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Quick interview with an even quicker response back
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My interview felt like more of a conversation so I could get a fell of what the company was like.
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What would you improve about your company's interview process?
Being transparent and emphasise the company’s core
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What makes you most happy at work?
My team was so amazing
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Helping people find the makeup they need
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being able to make clients feel good about themselves
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Helping the guests feel their best and assisting them in finding new products.
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Working with clients, making them happy
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What's going wrong and how can it be improved?
Please I can only stress, please check in with store leaderships background and education. Please train them and seek to promote within stores especially those who have dreams to move into corporate or education. Those are crucial. Have DM meet with cast who have been there 1+ years every year
Review from Sales Dept
The store manager retaliates against us if we complain about anything. Gratis is taken from our bins and isnt fairly distributed. We as employees are micromanaged the entire shift. I dont feel like i am at work more like i am a child being watched by my baby sitter. The schedule is unfair.
Review from Sales Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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