SEPHORA CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
It has been up and down. Depending on the management and crew members
Review from Customer Support Dept
It can take a lot of you physically but the people that you work with are unique and friendly.
Review from Customer Support Dept
What do you like best about the leadership team?
Mostly approachable but not concerned with anything except the bottom line
Review from Customer Support Dept
I liked that they genuinely care about the company and, therefore, the people who work for it.
Review from Customer Support Dept
Everyone is very supportive of one another. They look to raise you up and help you succeed by providing all the necessary tools.
Review from Customer Support Dept
What does the leadership team need to get better at?
Sephora doesn’t actually have a Human resources department. There is no phone number for Sephora employee’s to get HR help. Sephora implements policy through word of m
Review from Customer Support Dept
Communication between cast members, to inform new hire employees more about sephora policies
Review from Customer Support Dept
Communicating with "Cast Members", and treating them with respect as opposed to belittling them, as they immerse themselves in holier than thou syndrome. Also, they need to stop picking favorites and give each person the respect they deserve.
Review from Customer Support Dept
What is the best part about your compensation package?
401k for part time employees. Part timers and exempt employees all get the same % in matching. Tenure or seniority doesn’t matter at Sephora. It’s as if everyone is expendab
Review from Customer Support Dept
The best part is that I feel I am getting what I deserve. I have worked with many companies who have shorted me in the past.
Review from Customer Support Dept
The overall pay could be better but the health benefits are really good!
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Not much opportunity for advancement
Review from Customer Support Dept
Because the "favorites" are always given the first choice and the best of everything, my hardworking often goes unnoticed because I actually do my job and domy treat management like they are deities, fair distribution of compensation based on work ethic and reliability
Review from Customer Support Dept
What are some of the best things about your team?
Fun and low drama people
Review from Customer Support Dept
My coworkers/peers are the best
Review from Customer Support Dept
My team is filled with many different personalities. Everyone is super funny and gets along really well, which makes working fun.
Review from Customer Support Dept
I felt like my team members were the best part of working at Sephora, we love coming to Sephora because we would be able to learn more about the company and the brands Sephora carries
Review from Customer Support Dept
Everyone looks out for each other and does their best to keep a positive attitude.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of SEPHORA yet.
Be the first to contribute a review.
What is most positive about the culture and environment at your company?
The customers and the few that love their job
Review from Customer Support Dept
My Coworkers and the free makeup gratis/employee discount is the most positive attribute.
Review from Customer Support Dept
The culture and environment promotes being yourself. The culture encourages expressing yourself in any way you want and is overall very accepting.
Review from Customer Support Dept
Our coworkers treat each other like family, but I cannot say the same about management
Review from Customer Support Dept
The fact that when you are on the floor you sreally "on stage" & you're not an employee you're a "cast member". Basically you act all day kong.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of SEPHORA yet.
Be the first to contribute a review.
What did you like most about the interview process?
It wasn’t intimidating
Review from Customer Support Dept
I liked that I had a group interview. It made me feel less nervous and we could all relate to each other and build off of each others answers.
Review from Customer Support Dept
I was asked questions about my passion for the job and asked to show them some of my skills instead of just looking at my resume
Review from Customer Support Dept
Nobody tried to sugar coat the work experience. They were very clear and honest from the beginning about the job duties.
Review from Customer Support Dept
What would you improve about your company's interview process?
Be more thorough with your new hires, we are immediately send to the register with no help or assistance and if we mistake that they have not inform us about we are reprimand for information that weren’t talked to us
Review from Customer Support Dept
What makes you most happy at work?
Helping customers and working with products I love
Review from Customer Support Dept
Coworkers, gratis, and the employee discount.
Review from Customer Support Dept
Seeing my coworkers and accomplishing tasks together makes me most happy at work.
Review from Customer Support Dept
Being able to try new products, being able to interact with the clients, help them find what they want, as well as seeing how happy people are after receiving a free 15 minute mini makeover
Review from Customer Support Dept
Being able to make a difference to someone’s day by making them smile.
Review from Customer Support Dept
What's going wrong and how can it be improved?
The store director at my store and a leadership member, made me feel unwanted and unappreciated coming to work. They always had something negative to say to me, and hulimated me in front of a brand representative.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of SEPHORA yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of SEPHORA yet.
Be the first to contribute a review.