Smile Brands – The company isn't what I believed it to be before being hired. I feel it is much more disorganized and overwhelming than anticipated. That being said, I do have confidence in my management team and their dedication to making improvements; which is currently a work in progress. | Comparably

Smile Brands – The company isn't what I believed it to be before being hired. I feel it is much more disorganized and overwhelming than anticipated. That being said, I do have confidence in my management team and their dedication to making improvements; which is currently a work in progress.

Smile Brands Claimed Company
Smile Brands is one of the nation’s leading dental support organizations, empowering affiliated dental practices with the support they need to deliver Smiles for Everyone®. read more
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EMPLOYEE
PARTICIPANTS
424
TOTAL
RATINGS
12088

The company isn't what I believed it to be before being hired. I feel it is much more disorganized and overwhelming than anticipated. That being said, I do have confidence in my management team and their dedication to making improvements; which is currently a work in progress.

What do you like best about the leadership team?

Open communication and good listening skills. Attempts for swift problem resolution.

What do your coworkers need to improve and how could you work together better?

Less negativity, more productivity. Some coworkers are fantastic and some are terrible.

What is most positive about the culture and environment at your company?

I enjoy the core values of the company. I also like the commitment for improvement.

What is the best part about your compensation package?

I feel like it is in line with market value, it's not overly impressive. I am unsatisfied with the health care options and costs.

What's going wrong and how can it be improved?

Overall the team is overworked. When finding reliable resources in other departments, they tend to be overworked as well. It is hard to provide good internal and external customer service when the volume is too high.

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