Smile Brands Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Working for Smilebrands is like family. We all work as a team to complete the daily tasks.
Review from Customer Success Dept
Caring people who are committed to trying to make everyone Smile!
Review from Customer Success Dept
What do you like best about the leadership team?
Our team leadership is exceptional. You have questions they have answers.
Review from Customer Success Dept
They listen to me, they are personable, they trust me and I can trust them
Review from Customer Success Dept
Bonus rewards and allowing us to be able to talk to them when needed.
Review from Customer Success Dept
plenty of communication and we have definite goals. Then we are updated on our goals.
Review from Customer Success Dept
I love the support. I love how every time I need something she is always there for me. She believes in me and is my biggest motivator.
Review from Customer Success Dept
What does the leadership team need to get better at?
Respecting their employees.. If they believe that they should be respected they should do the same. Also it wouldn't hurt if they showed empathy and consideration.
Review from Customer Success Dept
What is the best part about your compensation package?
Working and feeling appreciated within the company.
Review from Customer Success Dept
Free Dental and Health Insurance
Review from Customer Success Dept
the Benefits package is very comprehensive.
Review from Customer Success Dept
priced fair, decent amount of options
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
a raise would be nice, and it'd make me feel more welcomed and wanted if they wouldn't make it seem that we are just numbers and replaceable. my managers do not care how we feel and say "this business" but they don't realize that they are pushing away employees who loved working for the company
Review from Customer Success Dept
It's a lot of work, patience and time invested just getting paid a little higher would be nice. But I'm ok I know with in time I need to climb a ladder to be where I want to be
Review from Customer Success Dept
What are some of the best things about your team?
Self and team Accountability, team is very knowledgeable and help eachother.
Review from Customer Success Dept
We all get along! There is no drama, we work as a team, we are here for each other when times get rough, we have great communication even working from home has not stopped any of these aspects of the team!
Review from Customer Success Dept
We work as a family, caring and understanding one another.
Review from Customer Success Dept
The staff is very motivated and experienced.
Review from Customer Success Dept
team work. They been very receptive towards me.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
not being so demeaning and be carful how they speak to others .
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Embracing eachothers strengths and keeping up the moal in our team.
Review from Customer Success Dept
Our CEO is a caring and understanding man, who has an ability to share his personal goals and life.
Review from Customer Success Dept
I work from home so I set the tone
Review from Customer Success Dept
The company is focused on providing the best standard of care for the patients and there is a positive attitude to provide the best patient care. The Operations team is constantly asking for input.
Review from Customer Success Dept
every one wants to make a difference
Review from Customer Success Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Smile Brands yet.
Be the first to contribute a review.
What did you like most about the interview process?
It was one on one and it was friendly.
Review from Customer Success Dept
consistent messaging from all i spoke with about culture and expectations.
Review from Customer Success Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Smile Brands yet.
Be the first to contribute a review.
What makes you most happy at work?
Yes, working from home is a bonus in it's self. Stress free environment.
Review from Customer Success Dept
Working from home makes me the happiest! Getting to hear from my team first thing in the morning once clocked in seeing all of our readiness and enthusiasm to start the day.
Review from Customer Success Dept
Seeing Co-workers and leadership when able.
Review from Customer Success Dept
providing great dentistry with the proper equipment and materials
Review from Customer Success Dept
making peoples smile change being able to help them
Review from Customer Success Dept
What's going wrong and how can it be improved?
I'm consistently made to believe my work isn't good enough.
Review from Customer Success Dept
What do you like best about your company?
There aren't any Outlook reviews of Smile Brands yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of Smile Brands yet.
Be the first to contribute a review.