Southwest Airlines Employee Reviews
Out of 750 Southwest Airlines employee reviews, 87% were positive. The remaining 13% were constructive reviews with the goal of helping Southwest Airlines improve their work culture. The Customer Support team, with 97% positive reviews, reports the best experience at Southwest Airlines compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 30% of that department's reviews constructive in nature.
What do you like best about the leadership team?
they are extremely approachable and humble
Never satisfied with “status quo” which strives to continually improve Customer Experie
Review from Operations Dept
They're really committed and hardworking individuals who always support one another. And everyone is not afraid to help us.
I feel our Leaders do their best to balance the needs of our Company and of our Employees.
Great Company, Great Staff, Happy Employees!
What is the best part about your compensation package?
Stock Options and annual bonuses
Review from Operations Dept
Flight benefits were good ,
Well paid for our postions.
401k match!!! And stock discount perchase
Travel Benefits, paid time off, 401k
What are some of the best things about your team?
Great instincts in regards to Safety, Quality, and Compliance initiatives
Review from Operations Dept
Felt like family. The team was worked for the good of the company and fellow employees.
We typically have pre-defined objectives and do our best to stay on track in achieving those objectives
Our work group is generally unified and supportive of each other.
Innovative, truly agile, compassionate, and teamwork ability.
What is most positive about the culture and environment at your company?
Extend high level of autonomy to Employees
Review from Operations Dept
The culture of southwest does not get shown through hnl
Spirit, family, caring of corporate for emplyee and thier families!
Our People come first. If we have satisfied Employees they are more likely to work hard to keep our Customers happy.
Motivating, recognized and appreciated for the work we put in, friendly and easy environment.
What did you like most about the interview process?
Positive atmosphere. Desire to help employees succeed.
Less probing and more conversational or discussion style of interview.
The scheduling was great, but it could've been like I need to, and they were very informative with the next process and steps for interview
Relaxed atmosphere for the most part
Quick, easy, transparent, matches with my day to day
What makes you most happy at work?
Company actively supports Golden Rule for both Customers and Employees
Review from Operations Dept
Work family and pride of company i worked with!
I am most happy when I get to interact with my co-workers (which is my primary role)
the people i work with and my future pilot career with SWA
The opportunity to grow the Amazing benefits that me and my family gets
What do you like best about your company?
The freedom to be ourselves and make decisions on our own.