Sprint Employee Reviews
Out of 673 Sprint employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping Sprint improve their work culture. The IT team, with 78% positive reviews, reports the best experience at Sprint compared to all other departments at the company. The Marketing team offered the most constructive feedback, with 62% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Dont work there as of today
Customer service and accountability to the needs of long-term clients.
Review from Executive Dept
Many things. No need to get into it. Typical slow red tape and politics.
Review from Engineering Dept
I did not have the best experience working at sprint. I had issues with the clock-in app. I tried it on my phone and on work computers. The app didn't always work and the manager did not care enough to help me. I signed up 5 new customers on the premium plan and did not receive credit.
Review from Sales Dept
Sprint must work on the service they provide. Not worth the value and prices are too high for poor service
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because, the way treated they allow employess below and sprint doesn't maintain an employee discipline policy. Deliberately showing discrimination.
It's corporate America folks, most people are just button-pushing, task fulfilling human machines. A traditional company has no interest in employees flourishing unless you play their games.
Review from Engineering Dept
Sprint undervalues their customers and entry level associates. I would feel better if management were more involved with different stores in the region.
Review from Sales Dept
Being paid for what I do. Stop punishing me for the failures and the corrupt behavior of others.
Review from Sales Dept
Sprint pays new hires from outside hire wages than employees who have worked their way up. Internal promotions are few and when you receive one (I've gotten two in the last 3 years) you do not get a fair salary adjustment for the promotion.
Review from Finance Dept
What do your coworkers need to improve and how could you work together better?
We are not effective or efficient.
Review from Executive Dept
Stop the games, co-operate, stop back-stabbing, get-stuff-done, and stop wasting budget.
Review from Engineering Dept
It’s hard to trust people when everyone else talks about everyone else to you and makes you wonder what they say about you behind your
Review from Sales Dept
Sprint needs to remove corrupt and immoral people from their management staff
Review from Sales Dept
They should have Better attitudes
Review from Customer Support Dept
What needs to change to make the company culture better?
No one likes their jobs. No one wants to work there any longer. Many are praying for layoffs once the merger is complete
Review from Sales Dept
Better training might help staff
Review from Customer Support Dept
Pay increases whether they're low or not increases. Reward good employee
Review from IT Dept
Agents and supervisors meddle in personal matters that do not concern them.
Review from Customer Support Dept
Need more team-building exercises and opportunities to build teams that work closely together.
Review from Operations Dept
What would you improve about your company's interview process?
Allow leads to stand in and overhear
Review from Sales Dept
What's going wrong and how can it be improved?
Working together to build community.
Review from Executive Dept
It's monotonous, and seems like I spend more time explaining why something did or did not get done to the CEO. The CEO does not realize the impact his irrelevant questions have on the downstream employees.
Review from Finance Dept
The upcoming merger causes too much distraction. When it is said and done, things will be better.
Review from IT Dept
Better management would be nice
Review from Communications Dept
customer want to feel liked and wanted. If you keep giving all the deals to new customers, retention will be very hard.
What would you most like to see improved at your company?
more innovative management with less process
All one in one server communication.
The micromanagement from managers
Review from Sales Dept
Pay and employee benefits and protection
Better pay for what we can control
Review from Sales Dept