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Comparably Awards

A neighborhood grocer for more than 100 years, Stop & Shop offers a wide assortment with a focus on fresh, healthy options at a great value to feed all of life’s moments. Stop & Shop customers can choose how and where they want to shop - whether in-store or online for delivery or same day pickup. The company is committed to making an impact in its communities by fighting hunger, supporting our troops, and investing in pediatric & breast cancer research to help find a cure. When you work at Stop & Shop, you join a company where everyone feels they belong and can thrive. We are always looking to bring in new, diverse voices who will help us deliver on our promise of making the small wins possible for everyone. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs 54,000 associates and operates around 400 stores throughout Massachusetts, Connecticut, Rhode Island, New York, and New Jersey. To learn more about Stop & Shop, visit www.stopandshop.com read more

EMPLOYEE PARTICIPANTS: 651

TOTAL RATINGS: 18883

CEO: Roger Wheeler

eNPS at Stop & Shop

Stop & Shop's Employee Net Promoter Score (eNPS) is 1, as rated by 651 employees. Employee Net Promoter Score tracks Stop & Shop employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Stop & Shop to a friend? Today, 33% of Stop & Shop employees would encourage their friends to become coworkers, whereas 35% are neutral and 32% would not recommend working at Stop & Shop to their friends.

Last updated months ago.

Where This Score Ranks Stop & Shop's eNPS

TOP
50%
In the Top 50% of 1261 Similar Sized Companies on Comparably
BOTTOM
45%
In the Bottom 45% of 231 Nearby Companies in Boston
3rd
3rd place versus 4 competitors rated on Comparably

-2

Mar

-1

Apr

Jul

Aug

Sep

Jan

Promoters
Passives
Detractors

Who Ranks Stop & Shop's eNPS the Highest?

Department - Marketing 64/100

Ethnicity - Asian or Pacific Islander 59/100

Department - Merchandise Acceleration 33/100

Who Ranks Stop & Shop's eNPS the Lowest?

Gender - Non-Binary -100/100

Department - The District Central Team -40/100

Ethnicity - Other -20/100

Stop & Shop eNPS At a Glance

Stop & Shop employees are more likely to recommend Stop & Shop as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Marketing department and Asian or Pacific Islander employees provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Stop & Shop to a friend?” Based on 651 ratings, Stop & Shop ranks 3rd place versus its 4 competitors and is right below Whole Foods Market.

Compared to other companies in Boston, Stop & Shop falls into the Bottom 45% of 231 companies. The last rating was provided months ago.