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eNPS Score
Q&A With Sykes Enterprises Employees
As if you’re driven to better yourself professionally and personally, there’s a place for you here. If you want movie nights, ice cream socials, athletic and volunteer clubs, or just want “wear your PJ’s to work” days, that’s all here, too. We understand how intertwined work and life can become, so we invest in the training, development and overall success and engagement of our employees. Ready to take your career to the next level? Come work, learn and grow with us.
How employees describe working at Sykes Enterprises
There are almost no guidances or progresses for my team and no one really knows the right way to do the job. We often also have to come up with the processes which is way over our pay grade and should not happen. This makes the work very stressful and often everyone does their job in a different way
I used to work there I need my w2 form
I worked for Sykes I learned a lot from you guys. And would love for Malvern ar to get Sykes started again. Maybe not with At&t but a different company that you guys are contracted with. So the reason for my message is I'm looking to see who I need to speak to about my 401k. 5012294319 jenlowery
Excellent and professional environment with hands on resources for further personal development
Review from Customer Support Dept
Employees are treated like they have no life of their own. The ask for 10 hr availability and they only schedule you for 3 per day. You are punished if you need an accomodation
What it's like to work at Sykes Enterprises
- Sykes Enterprises employees generally work 8.5 hrs a day
- Employees at Sykes Enterprises report the work pace is comfortably fast
- On a typical day, employees at Sykes Enterprises have 0 meetings
- 77% of Sykes Enterprises employees look forward to interacting with their team every day
- Sykes Enterprises employees most often take 0-10 paid vacation and sick days each year
- 69% of Sykes Enterprises employees report they are happy with their work life balance
- Sykes Enterprises employees typically get valuable feedback on how to improve at work Every Week
- 64% of Sykes Enterprises employees call their work environment positive
Q&A With Sykes Enterprises Employees
IDX: 25 TOT: 52
How would you compare interviewing at Sykes Enterprises to other places you've interviewed?
Relaxed
How would you describe your overall experience interviewing at Sykes Enterprises?
It was very causal, enjoyable easy to talk to.
How long do the interviews usually take at Sykes Enterprises?
15 mins
What are the team outings like at Sykes Enterprises?
Nice they do a lot for the community.
What's the pay like for Marketing roles at Sykes Enterprises?
I can't speak for others, but my pay is reasonable.
What's the vibe like in the Marketing dept at Sykes Enterprises? How many hours are you working?
The vibe is energetic and I work about 50 hours a week. Fortunately, I have the option to work from home once in a while, so I tend to not close shop at 5. :)
What's the Marketing team like at Sykes Enterprises?
The Marketing team at SYKES is smart, witty, energetic, and fun to work with, for the most part.
How's the leadership on the Marketing team at Sykes Enterprises?
Executive Leadership is wonderful. Some of the middle management has been with the company to long and have lost their initiative to lead change. Other than the CEO or COO, longevity is not necessarily healthy recipe for moving forward and making changes. I see stagnation in a few of the lower areas.
How does Sykes Enterprises make decisions around promotions?
Within the last few years promotions have most definitely been influenced by office politics and "favorites" - including nepotism. It's not what you know, it's who you know and getting worse
What benefits does Sykes Enterprises provide?
Healthcare (medical/vision/dental), 401k, life insurance -
What is most positive about the culture and environment at Sykes Enterprises?
The culture at SYKES is positive, encouraging and respectful.
Why do you feel undervalued and what would make you feel better about your compensation at Sykes Enterprises?
Unless you are an executive you are typically paid less than fair market value and work life balance is missing
What does the leadership team at Sykes Enterprises need to get better at?
Leadership is currently making some poor decisions for the company - and no one wants to spend money to retain talents so there is turnover
What do your coworkers need to improve and how could you work together better at Sykes Enterprises?
While some coworkers are excellent, there are a lot that ride others coat tails.
Curious about what work's like at Sykes Enterprises?
Anonymously Ask Sykes Enterprises Employees Any Question
Should I work at Sykes Enterprises?
42% of Sykes Enterprises employees would encourage their friends to become coworkers, whereas 16% are neutral and 42% would not recommend working at Sykes Enterprises to their friends.
| 42% | Promoters |
|---|---|
| 16% | Passive |
| 42% | Detractors |
