symplr Product Management Department Employee Reviews
Briefly describe your overall experience at your company
mostly positive, but overly corporate with reviews and forms and surveys
Posted 8 days ago
What do you like best about the leadership team?
There are a lot of them
Posted 8 days ago
Difficult to answer since a majority of our chief officers left or have changed within the last ~1 year. The new CEO seems sincere and open to hearing from anyone, genuinely wanting to provide us with tools (e.g., AI-based) to be successful and more efficient. New CFO is direct (doesn't sugar-coat).
Posted 12 days ago
Very pleased with the new leadership. They are much more professional and transparent than the previous team, which had a "good ole boy" vibe during company meetings that was very disconcerting at times. Venkat seems very knowledgeable about the industry, so his addition is encouraging to me.
Posted 12 days ago
They seem to be trying to pick up the pieces and create a culture of care and trust
Posted 12 days ago
Regular town halls help provide transparency and they seem to have an openness and seek feedback.
What does the leadership team need to get better at?
Include managers in making RIF decisions. Decisions made without their knowledge causes undue hardship to those who remain and destroying morale.
The ELT thinks they are being transparent, but they are not. Recently, an entire dev team was transitioned from US resources to India resources. Only the Engineering team was notified. There is no reason to hide this information from the company.
What is the best part about your compensation package?
Options for various family situations and individual needs
Posted 12 days ago
Health insurance monthly fees not going up this year. BCBS is better than Cigna for me. Flexible work schedules in my group are also great for work/life balance.
Posted 12 days ago
The dental insurance is great.
Posted 12 days ago
We have options to choose from and extras for special circumstances that truly come in handy!
the 401K has a good match rate
Why do you feel undervalued and what would make you feel better about your compensation?
Higher compensation to be competitive with national averages
Posted 8 days ago
My salary is slightly under the national average for my position.
It was understandable that you had to level the playing field regarding bonuses, and you gave those who were losing it compensation. Then at merit time you promptly cut their merit pay in half. This undercut your previous action and sent a clear message that lower level employees are not an asset.
My salary is below average for my role. That, combined with inflation is the reason I answered the way I did to the binary question given.
Providing me with an equity package.
What are some of the best things about your team?
we support each other, genuinely care about each other, and enjoy getting to know each other
Posted 8 days ago
Knowledgeable, supportive when a need arises, willing to educate you on things you haven't mastered yet; they believe in and are loyal to the company mission
Posted 12 days ago
Very collegial, hard-working, dedicated to meeting client needs with high-quality work
Posted 12 days ago
My team is fantastic to work with. Very supportive and enjoyable, smart and able.
Posted 12 days ago
We're cohesive, supportive, and effective. My team rocks!
What do your coworkers need to improve and how could you work together better?
people need drop the toxicity attitude and be helpfull in stead of going through management channels to get information.
The team is very siloed, every individual is literally an independent contributor and there are no other opinions or suggestions from others. It does not feel like a team, rather siloed goals or unengaged people.
What is most positive about the culture and environment at your company?
permissive time off, never having to worry about calculating remaining PTO when emergencies arise
Posted 8 days ago
Fully remote, flexible working schedule; emphasis on work-life balance; dedication to clients
Posted 12 days ago
Supportive time off policies and fair compensation
Posted 12 days ago
I love how symplr treats employees like adults, such as a remote environment and space with support to perform our duties.
Great employee resource groups that provide places to connect across the business; fun virtual company events and opportunities to volunteer in the community!
What needs to change to make the company culture better?
Teams have been cut back to the extreme via RIFs and reorgs. At first leaders were ok with less w/ less, but now expectation is back to more w/ less (so draining!). Many upper level leaders have left, leaving those still here wondering why. AI isn't going to fix this; need to build talent back up.
Posted 12 days ago
stop assigning more and more roles to positions and create separate positions. Makes it easier to divide workload and raise the quality of work.
What did you like most about the interview process?
There aren't any Interviews reviews of symplr yet.
Be the first to contribute a review.
What would you improve about your company's interview process?
There aren't any Interviews reviews of symplr yet.
Be the first to contribute a review.
What makes you most happy at work?
my colleagues make me most happy at work
Posted 8 days ago
Using my skills and experience to complete quality work.
Posted 12 days ago
The work is fulfilling and my coworkers are great
Posted 12 days ago
I enjoy the work and I enjoy my coworkers, as well as the company culture, including all the fun things they do to team build. (Regarding a prior question, I am not customer-facing and many people aren't, so this survey needs to have an option for N/A.)
I know that my work affects helps customers improve their outcomes and bottom lines. At a high level, it feels good to improve patient safety and healthcare outcomes too!
What's going wrong and how can it be improved?
Many longtime employees cut in RIFs/reorgs had deep knowledge of products, procedures, and tools--those still here were scrambling and disillusioned. Employees need to feel more loyalty from upper level leadership; i.e., we're not just pawns to throw away when the bottom line needs to look better.
Posted 12 days ago
Have lost my trust. This is not the same company I started with. In my area there is no career growth.
very siloed personnel, very limited personnel in certain areas. lack of communication or significant delay in communication
Unmotivated, lack of mentorship, lack of collaboration, lack of training
I need help. I don't feel like I have the necessary tools to do my job effectively. With the acquisitions a lot of us have been brought into "new" roles without much training
What do you like best about your company?
There aren't any Outlook reviews of symplr yet.
Be the first to contribute a review.
What would you most like to see improved at your company?
There aren't any Outlook reviews of symplr yet.
Be the first to contribute a review.