Talkdesk Outlook Employee Reviews | Comparably
Talkdesk Claimed Company
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
136
TOTAL
RATINGS
3793

Talkdesk Outlook Employee Reviews

What makes you most happy at work?

The challenge, opportunity to work with smart and driven people

Review from HR Dept

The people I work with the genuine and friendly, we are all working towards the same goal of success.

Review from Operations Dept

resolve issues and overcome the challenge

Review from Engineering Dept

When I achieve my results

Review from Customer Success Dept

There are always new things to learn

Review from Customer Support Dept

I love what I do, I do it with passion

Review from Engineering Dept

I love my job, I love my team and I love the people I work with outside of my team. Best move I ever made was to Talkdesk!

Review from Sales Dept

The opportunity to innovate and solve new challenges

Review from Engineering Dept

Interaction with customers and their positive feedback

Review from Sales Dept

The people I work with.

Review from Customer Success Dept

Working at Talkdesk has been my most amazing experience, the balance that the company offers to organize between my personal and professional life is great. I feel that I have a lot of autonomy and flexibility to manage my time and to focus on my results.

Review from HR Dept

I appreciate the psychological security.

Review from HR Dept

I can play my value

Review from Engineering Dept

I have answered this question already

Review from Sales Dept

Knowing I am working on things that will help the company achieve it's objectives and giving professionals growth opportunities.

Review from Engineering Dept

The leadership team that I am on, and my direct reports.

Review from Customer Success Dept

The support I get from my leadership and the stimulation I get from the challenges in front of me.

Review from Customer Success Dept

I am allowed to grow and flourish. My leaders challenge me to become a better self everyday and do not bind my development.

Review from Customer Support Dept

Feeling that you were able to help others.

Review from Customer Support Dept

The puzzles presented by my current position!

Review from Customer Support Dept

What's going wrong and how can it be improved?

Too much work for one person; essentially doing two jobs; decisions from the Product side are not well thought out; pace is unreasonably fast, I call it "unecessary choas"; Product needs to focus on foundational improvements vs bells and whistles; product marketing needs more people and less product

Review from Marketing Dept

If the company adapts to the market regarding the benefits and compensation, the workers will only need to be focus on their job, if not, they will always looking for other companies, market news etc

Review from Customer Success Dept

Talkdesk works its people very hard - it's a high pressure environment and people get burned out very quickly. There's high turnover. It could be improved if the company focused its culture less around singing competitions and more around healthy company norms and employee support.

Review from HR Dept

What do you like best about your company?

There aren't any Outlook reviews of Talkdesk yet.
Be the first to contribute a review.

What would you most like to see improved at your company?

There aren't any Outlook reviews of Talkdesk yet.
Be the first to contribute a review.

Review Sentiment at Talkdesk

93
93%
7
7%

About Talkdesk's Outlook

A+
88/100

Where This Score Ranks Talkdesk's Outlook

TOP
5%

In the Top 5% of 2020 similar size companies on Comparably

TOP
10%

In the Top 10% of 789 companies in San Francisco

1st

1st place versus 5 competitors rated on Comparably

Talkdesk's Outlook is scored an A+ by 408 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Talkdesk's Outlook score helps to boost their overall culture score, due partly to the fact that the Customer Support department’s positive scores help Outlook to be one of Talkdesk's stronger culture attributes. Use the filters below to understand Talkdesk employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Department - Customer Support
    +10%
  • Experience - Entry Level
    +9%
  • Experience - 3 to 6 Years
    +4%

Rate Outlook the Lowest

  • Department - Marketing
    -10%
  • Department - Operations
    -10%
  • Department - Sales
    -6%

How Talkdesk's Outlook Score is Calculated

FILTER RATINGS BY

Results from 136 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

87
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic39%
Good57%
Neutral4%
Bad0%
Terrible0%
How do your customers perceive your company?
AnswerPercent
Yes90%
No10%
Are you typically excited about going to work each day?
×
Rate your company