49
eNPS Score
Q&A With Talkdesk Employees
Innovation is at the core of Talkdesk. We believe in empowering our people and magnifying their unique strengths as we believe being yourself makes all the difference. We’re revolutionizing the industry of contact centers. We take pride in being at the forefront of technology, leading change, and continuing to break the boundaries of customer satisfaction. This is the future of tech.
How employees describe working at Talkdesk
Its fast-paced, hard driving but also very fun
Review from HR Dept
The new leadership team has the right vision and are taking the right steps, in my opinion, to improve our GTM strategy
Review from Operations Dept
Overall I am super happy to work at Talkdesk and thrilled to be on this adventure with the organization.
Review from Operations Dept
RSUs grants are way too small to be relevant.
Review from Engineering Dept
Talkdesk is an amazing place to work, specially due to our people! Talkdesk is a company for humans and they don't treat you as a number. From my colleagues to my leaders, I feel that my voice is heard and make the difference!
Review from Customer Success Dept
What it's like to work at Talkdesk
- Talkdesk employees generally work 9.0 hrs a day
- Employees at Talkdesk report the work pace is comfortably fast
- 99% of Talkdesk employees look forward to interacting with their team every day
- Talkdesk employees most often take 0-10 paid vacation and sick days each year
- 78% of Talkdesk employees report they are happy with their work life balance
- Talkdesk employees typically get valuable feedback on how to improve at work Every Week
- 95% of Talkdesk employees call their work environment positive
Q&A With Talkdesk Employees
IDX: 25 TOT: 86
What should I wear for an interview at Talkdesk?
look professional
I would look professional - no ripped jeans, no flip flops, no sweats
How would you compare interviewing at Talkdesk to other places you've interviewed?
more work involved because I needed to prepare a deck
Fairly easy, very quick
Who did you meet with during your interview? And how long did it take to hear back from Talkdesk?
recruiters who try to sell you on the company and the manager
recruiter, some folks in the dept doing various roles, CEO. Took a few weeks.
How flexible is your work schedule at Talkdesk?
i can WFH pretty much everyday
super flexible
In your opinion, what are the most common interview questions that Talkdesk asks?
Why Talkdesk
they want to be sure you understand the business and that you can speak to it. They also want to be sure you have the tenacity to stick it out. It's a startup but they are more mature than other tech startups
What's the work from home policy like at Talkdesk?
open and flexible as long as you let your manager know
flexible - just as long as you do your work
How does Talkdesk handle HR issues?
same as any HR dept - not sure if that's good or bad
they try to do this discreetly but sometimes it is difficult as people will chit chat
How innovative is Talkdesk?
extremely! be prepared to bring ideas to the table
incredibly! the CEO is known for his ideas, his ability to see beyond the norm
Does Talkdesk have a volunteer program?
yes we participate in events
yes! we participate in food drives, etc
What perk or benefit should Talkdesk have?
401k match
401k matching
How often do promotions happen at Talkdesk?
hard work and make your work stand out
all throughout the year
What is the best advice you could give someone during their first month at Talkdesk?
observe what leadership (CEO) deems as important, learn as much as you can
listen, watch/observe and do your job
What is Talkdesk's policy towards pets in the workplace?
dogs are invited
they accept furry friends!
What are company outings like at Talkdesk?
unique - our team did ziplining
great! usually you can bring your family or significant other, too, which is nice
Is it possible to switch teams at Talkdesk? If so, what is the process?
yes you just need to show you have a great work ethic
yes within reason
What kinds of community outreach does Talkdesk participate in?
helping those in need especially around holidays
if you have an idea, you can bring it to the table!
What is the onboarding process like at Talkdesk and how long does it last?
Simple, they give you your laptop and you're ready to roll
it's a steep climb but you can always ask others if you have questions and people are generally friendly and helpful
What is the PTO policy at Talkdesk?
don't abuse the system
just as long as you do your work and don't miss important meetings, no one will care
What kind of activities do employees at Talkdesk participate in outside of work?
happy hour
there are happy hours, the basic things. teams will go out and do some fun things
How's the leadership on the Product team at Talkdesk?
Product has a strong VP who is freaking awesome
There is no leadership in Product. The Director of Product left over a year ago and the position has not been filled.
What's the internship program like at Talkdesk?
those interns want to come back full-time
What are the team outings like at Talkdesk?
fun fun fun fun
What is the daily attire at Talkdesk?
casual but not sloppy
What kind of people succeed at Talkdesk?
hard working, humble, kind, don't gossip
How's the work life balance at Talkdesk?
it's pretty amazing
Curious about what work's like at Talkdesk?
Anonymously Ask Talkdesk Employees Any Question
Should I work at Talkdesk?
61% of Talkdesk employees would encourage their friends to become coworkers, whereas 27% are neutral and 12% would not recommend working at Talkdesk to their friends.
| 61% | Promoters |
|---|---|
| 27% | Passive |
| 12% | Detractors |
