Working At Talkdesk - Ask a Question | Comparably
Talkdesk Claimed Company
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more
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EMPLOYEE
PARTICIPANTS
136
TOTAL
RATINGS
3793

Q&A With Talkdesk Employees

Innovation is at the core of Talkdesk. We believe in empowering our people and magnifying their unique strengths as we believe being yourself makes all the difference. We’re revolutionizing the industry of contact centers. We take pride in being at the forefront of technology, leading change, and continuing to break the boundaries of customer satisfaction. This is the future of tech.

How employees describe working at Talkdesk

Its fast-paced, hard driving but also very fun

Review from HR Dept

The new leadership team has the right vision and are taking the right steps, in my opinion, to improve our GTM strategy

Review from Operations Dept

Overall I am super happy to work at Talkdesk and thrilled to be on this adventure with the organization.

Review from Operations Dept

RSUs grants are way too small to be relevant.

Review from Engineering Dept

Talkdesk is an amazing place to work, specially due to our people! Talkdesk is a company for humans and they don't treat you as a number. From my colleagues to my leaders, I feel that my voice is heard and make the difference!

Review from Customer Success Dept
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What it's like to work at Talkdesk

  • Talkdesk employees generally work 9.0 hrs a day
  • Employees at Talkdesk report the work pace is comfortably fast
  • 99% of Talkdesk employees look forward to interacting with their team every day
  • Talkdesk employees most often take 0-10 paid vacation and sick days each year
  • 78% of Talkdesk employees report they are happy with their work life balance
  • Talkdesk employees typically get valuable feedback on how to improve at work Every Week
  • 95% of Talkdesk employees call their work environment positive

Q&A With Talkdesk Employees

Asked to all employees at Talkdesk

  • it's fun, i usually work from home which is nice

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Asked to all employees at Talkdesk

  • fast! keep up or you'll fall behind

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Asked to all employees at Talkdesk

  • pretty easy, very quick, painless

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Asked to the Marketing Department at Talkdesk

  • we could use additional strong members who are strategic

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Asked to the Marketing Department at Talkdesk

  • Definitely in need of a strong favor

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Asked to the Marketing Department at Talkdesk

  • typical ones about experience

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Asked to the Marketing Department at Talkdesk

  • Smart, efficient, budget-conscious, think outside the box, be able to negotiate, be a good walking billboard for the company which means you must understand what Talkdesk does

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Asked to the Marketing Department at Talkdesk

  • typical ones about experience with events, scope and scale

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Asked to the Marketing Department at Talkdesk

  • helpful but most of us were new

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Asked to the Marketing Department at Talkdesk

  • OKR's - can you achieve your goals

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Asked to the Marketing Department at Talkdesk

  • think on your feet, be proactive, have thick skin, be able to prioritize

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Asked to the Marketing Department at Talkdesk

  • discreetly I would guess, but I don't recall there ever being a situation like this

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Asked to the Marketing Department at Talkdesk

  • great - lots of various paths to take

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Asked to all employees at Talkdesk

  • don't partake in office gossip, which happens everywhere

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Asked to all employees at Talkdesk

  • case studies

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Asked to all employees at Talkdesk

  • great no complaints

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Asked to all employees at Talkdesk

  • If you want something, work hard and they will see that

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Asked to all employees at Talkdesk

  • They are open to whatever you need - just have an open discussion

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Asked to all employees at Talkdesk

  • We are doing amazing things. When I tell others I work at Talkdesk, they automatically are impressed with what we are building.

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Asked to all employees at Talkdesk

  • free snacks and the cute dogs that roam the office, being able to WFH when needed

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Asked to all employees at Talkdesk

  • If you work hard, you WILL get promoted and get raises

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Asked to all employees at Talkdesk

  • Be resilient, if you see something broken then fix it, strong EQ...be able to understand that politics are everywhere but you need to just stay in your lane

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Asked to all employees at Talkdesk

  • that it would have been this great. I have the best work life balance

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Asked to all employees at Talkdesk

  • depends but it took me a few weeks

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Asked to all employees at Talkdesk

  • they move fast. Can be done in a matter of weeks

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Should I work at Talkdesk?

61% of Talkdesk employees would encourage their friends to become coworkers, whereas 27% are neutral and 12% would not recommend working at Talkdesk to their friends.

49
eNPS Score
61%Promoters
27%Passive
12%Detractors

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