Talkdesk Employee Reviews | Comparably
Talkdesk Claimed Company
Talkdesk® is a global cloud contact center leader for customer-obsessed companies. Our automation-first customer experience solutions optimize our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. read more
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EMPLOYEE
PARTICIPANTS
136
TOTAL
RATINGS
3793

Talkdesk Employee Reviews

Out of 653 Talkdesk employee reviews, 93% were positive. The remaining 7% were constructive reviews with the goal of helping Talkdesk improve their work culture. The Engineering team, with 97% positive reviews, reports the best experience at Talkdesk compared to all other departments at the company. The Operations team offered the most constructive feedback, with 21% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They are strategic and drive company results by keeping a high bar for talent and execution against our company goals

Review from HR Dept

The new leadership team has the right vision and are taking the right steps, in my opinion, to improve our GTM strategy

Review from Operations Dept

The open collaboration is healthy and strong across the leadership team.

Review from Operations Dept

directly facing mistakes, embrace the change

Review from Engineering Dept

What I like best in my leadership team is the empathy and trust communication. More than knowledge and inspiring people, my managers are truly leaders who open communicate with us who help us to develop as professionals and human beings

Review from Customer Success Dept

What is the best part about your compensation package?

Compensation Reviews

Flexible work hours and work from anywhere

Review from HR Dept

RSUs grants are way too small to be relevant.

Review from Engineering Dept

The base salary is good however in terms of commissions I think the package could improve

Review from Customer Success Dept

It's fair and realistic versus the tasks i'm asked to perform

Review from Customer Support Dept

The benefits are excellent, unlimited PTO that you can actually use and paid volunteer time.

Review from Sales Dept

What are some of the best things about your team?

Team Reviews

Smart, focused, driven, fun and engaging

Review from HR Dept

The collaboration across the departments is healthy and the people who are at talkdesk are super friendly and helpful.

Review from Operations Dept

Open and freedom, everyone has the stage in the team.

Review from Engineering Dept

My team is always there to help and they are talented on what they are doing, so this really inspires me to grow!

Review from Customer Success Dept

Diverse and relaxed environment with a lot of help from seniors

Review from Customer Support Dept

What is most positive about the culture and environment at your company?

Environment Reviews

The people, hard driving but fun, work hard play hard

Review from HR Dept

Open freedom, good wiki apge

Review from Engineering Dept

We work in a multi cultural environment that embraces the difference and open communication in all the company (from employees to C levels)

Review from Customer Success Dept

Everyone is really supportive and helpfull

Review from Customer Support Dept

there are no prejudices about diversities on points of view, cultures. The company is open to listen to the employees perspectives

Review from Engineering Dept

What did you like most about the interview process?

Interviews Reviews

They scheduled a session just to speak about the compensation package and to explain every detail. Usually, there are some tabus about speaking in money, but everything was really clear to me when joining Talkdesk.

Review from Customer Success Dept

The interaction with Managers on call

Review from Customer Support Dept

it has been a well structured process and the interview team was very experienced, skilled and made me feel comfortable anyway

Review from Engineering Dept

I got to speak with the entire team and our executive management. All very supportive and encouraging.

Review from Sales Dept

The technical interview proved an interesting challenge and a good way to better understand the company's culture.

Review from Engineering Dept

What makes you most happy at work?

Outlook Reviews

The challenge, opportunity to work with smart and driven people

Review from HR Dept

The people I work with the genuine and friendly, we are all working towards the same goal of success.

Review from Operations Dept

resolve issues and overcome the challenge

Review from Engineering Dept

When I achieve my results

Review from Customer Success Dept

There are always new things to learn

Review from Customer Support Dept

What do you like best about your company?

Outlook Reviews

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