The Cheesecake Factory Claimed Company
Great things happen at our tables. At The Cheesecake Factory, you have the chance to be part of those once-in-a-lifetime experiences for our guests. read more
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No manager support. Abuse from guests. Difficult and very stressful.
Briefly describe your overall experience at your company
I could write a book about my experiences at this company. We were treated with respect and valued when I first started with this company. For the first few years, we were busy, always had a wait and we served quality guests. Excessive number of restaurants, no longer special.
What are some of the best things about your team?
Our ability to survive tough shifts.
Why do you feel undervalued and what would make you feel better about your compensation?
We need a 401k opportunity to invest.
What does the leadership team need to get better at?
Managing guests, improving food quality and implimenting standards.
What is most positive about the culture and environment at your company?
For the most part, the general public has a positive attitude toward this company.
What makes you most happy at work?
The majority of my guests. I love interacting with them and making their dining experience great.
What's going wrong and how can it be improved?
Need management support. Kitchen out of control. Food quality poor. Long ticket times. Employees abused by guests.
Why do you feel undervalued and what would make you feel better about your compensation?
There is no 401k. This vompany makes millions in profits and refuses to acknowledge the people that make that possible.
What does the leadership team need to get better at?
Improve communication skills. Not allow employees to be abused by rude guests. Be more supportive. Be better at listening to their employees.
What did you like most about the interview process?
It was a long time ago and was a great experience then. It was personal. Now it is generated on line and goes from there.
Other Employee Reviews for The Cheesecake Factory
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