The Cheesecake Factory Claimed Company
Great things happen at our tables. At The Cheesecake Factory, you have the chance to be part of those once-in-a-lifetime experiences for our guests. read more
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I enjoy the flexibility, but do not enjoy having to beg managers to help me and do their jobs
What did you like most about the interview process?
The managers were very warm and welcoming and had a lot of enthusiasm.
What does the leadership team need to get better at?
Communicating with each other. They need to all be on the same page, oftentimes we are getting mixed messages from different managers
What is most positive about the culture and environment at your company?
The most positive is how awesome my coworkers are. You can also tell that Corporate has rules in place to try and make it a great place to work, but that doesn't always trickle down into the individual restaurants. Managers are also overworked and underpayed
What's going wrong and how can it be improved?
We need higher pay, more organization between managers and more resources. If I have to go searching for glassware to get my tables drinks every day, I'm not going to be excited to go to work. I have managers who I ask for help and they tell me to go find a different manager--that shouldn't happen
Why do you feel undervalued and what would make you feel better about your compensation?
I would feel better about my compensation if it were an actual living wage. Right now I'm only paid $12 per hour, which is taxed because I am a tipped worker, so I'm not really making a full $12 per hour. I have to work other jobs to afford to live on my own and pay all my bills
What do your coworkers need to improve and how could you work together better?
Everyone feels undervalued and unsupported so in turn we don't always work as a team. We are always asked to do more and more by management, but they don't always give us the tools we need to do our jobs. Why would I go out of my way to help them, when they don't even give me the tools I need
Other Employee Reviews for The Cheesecake Factory
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