Truist provides software and services for companies to manage their charitable programs and other philanthropic efforts. read more
my direct managers are great, they just had all discretion stripped from them in 2024.
What's going wrong and how can it be improved?
just read the news. Customers having trouble accessing their accounts, poor customer service, etc etc etc. Screw up after screw up negatively effecting our customers.
What does the leadership team need to get better at?
Executive leadership is not listening to employee feedback provided in our annual engagement survey. 2024 survey revealed lowest engagement scores in several years. Executive leadership have said they know why engagement is poor, and have made it clear they arent going to do anything about i
Why do you feel undervalued and what would make you feel better about your compensation?
company 401k match reduced. Bring it back to 6%. RTO mandate not being implemented consistly. I worked fully remote for several years. Had great flexibility and work/life balance for years, but in 2024 that was all taken away. Several executives have stated if we arent happy we should quit.
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