Truist Culture | Comparably
Truist provides software and services for companies to manage their charitable programs and other philanthropic efforts. read more
EMPLOYEE
PARTICIPANTS
184
TOTAL
RATINGS
1598

Truist Company Culture

Truist Culture

This score is derived from employee ratings & reviews
2.8/5
Truist's Overall Culture is rated D

Top Rated Culture Dimensions

Truist CEO

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
Kelly King Truist's CEO
Kelly King
56 /100

Diversity at Truist

Women at Truist

Bottom 35%Bottom 35% of Similar Size Companies on Comparably
C-

Women at Truist have rated Team, Perks And Benefits, and Executive Team as the highest categories they have scored

Truist eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 25%Bottom 25% of Similar Size Companies on Comparably

Recommend to a Friend?

-34

Truist employees are -34% more likely to recommend Truist as a great place to work

26%Promoters
14%Passives
60%Detractors

Working at Truist

Working at Truist is rated below average by 184 employees, across various culture dimensions. Truist employees rate Perks And Benefits highest among all categories, and think that Meetings and Outlook have the most room for improvement, putting Truist’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 15% compared to other companies in Washington, DC. See below in detail how working at Truist was rated by employees.

Overall Company Culture at Truist

D

Overall Company Culture at Truist is rated D

Last updated 11 days ago

Bottom
20%

Truist ranks in the Bottom 20% of other companies on Comparably with for Overall Company Culture Score

Truist Employee Reviews

Out of 124 Truist employee reviews, 60% were positive. The remaining 40% were constructive reviews with the goal of helping Truist improve their work culture.

60%
40%
Positive Reviews60%
Constructive Feedback40%

Positive Reviews From Truist Employees

  • What is most positive about the culture and environment at your company?
    my direct managers are great, they just had all discretion stripped from them in 2024.
  • What is most positive about the culture and environment at your company?
    Nothing. The culture is a fake facade of upper management with pizza parties and confetti that translate into no actual actions. It's a terrible dog and pony show that only the less intelligent are distracted by.
  • What are some of the best things about your team?
    I work in software development and my team stays focused on that and are usually helpful but not always accepting and open minded. I was not open about being gay for years because of the awful comments I heard from them about other gay people and they definitely don't promote women. White boys club

Constructive Feedback From Truist Employees

  • What's going wrong and how can it be improved?
    just read the news. Customers having trouble accessing their accounts, poor customer service, etc etc etc. Screw up after screw up negatively effecting our customers.
  • Why do you feel undervalued and what would make you feel better about your compensation?
    company 401k match reduced. Bring it back to 6%. RTO mandate not being implemented consistly. I worked fully remote for several years. Had great flexibility and work/life balance for years, but in 2024 that was all taken away. Several executives have stated if we arent happy we should quit.
  • What does the leadership team need to get better at?
    Executive leadership is not listening to employee feedback provided in our annual engagement survey. 2024 survey revealed lowest engagement scores in several years. Executive leadership have said they know why engagement is poor, and have made it clear they arent going to do anything about i

Truist Company Information

Truist Company Overview

Truist provides software and services for companies to manage their charitable programs and other philanthropic efforts.

Headquarter2201 Wisconsin Avenue NW, Suite 250
Washington, DC
United States of America
Websitetruist.com
Founding Date1999
Company StatusPrivate

Truist Employees

184 employees at Truist have reviewed Truist across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 11 days ago.

Overall, the 184 Truist employees give their leadership a grade of D+, or Bottom 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at Truist are not very pleased with their total compensation at Truist, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at Truist are not very pleased with their team. 184 Participants grade the quality of their coworkers a D. Less than half believe the meetings at Truist are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at Truist believe the environment at Truist is split between positive and negative. Most Participants believe the pace of work at Truist is extremely fast. About 59% of the employees at Truist work 8 hours or less, while 4% of them have an extremely long day - longer than twelve hours.

Overall, the employees at Truist are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining Truist - Employee Onboarding

The prevailing opinion from employees about joining Truist is that the company was very prepared on their first day. Truist employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

Truist KPIs and OKRs

Employees’ understanding of Truist's KPIs and OKRs is essential for its success. Out of 4 Truist employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 4 have said yes.

AnswerPercent
Yes100%
No0%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes0%
No100%
Are the KPIs/OKRs for your department clear?

Truist CEO & Leadership

Truist CEO - Kelly King

Kelly King Truist's CEO
56 /100

Truist’s CEO Kelly King started in this role in 2018. Kelly’s approval rate is lower compared to CEOs at similar sized companies, putting Kelly in the Bottom 15% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Washington, DC. Kelly King’s employees rank Truist in the Top 50% for Perks And Benefits, in the Bottom 35% for Compensation, and in the Bottom 35% for Professional Development. King is generally unpopular with Truist employees, but ranks especially low with Male employees. However, Female employees have a slightly more favorable view of the CEO.

Truist Leadership

The Truist Executive Team is rated a “D” and led by CEO Kelly King, Vice President of Finance Angela Khanchenko, and VP of Finance Nike Ajao

  • Kelly King  CEO / President

    Kelly King CEO / President

    Kelly King serves as the CEO / President of Truist.

  • Angela Khanchenko Vice President of Finance

    Angela Khanchenko serves as the Vice President of Finance of Truist.

  • Nike Ajao VP of Finance

    Nike Ajao serves as the VP of Finance of Truist.

  • Kristine Loessin Regional Vice President

    Kristine Loessin serves as the Regional Vice President of Truist.

Truist Salaries

How much does Truist pay?

How much do people at Truist get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Truist is $102,093, or $49 per hour, while the estimated median salary is $148,964, or $71 per hour.

At Truist, the highest paid job is a General Counsel at $230,826 annually and the lowest is an Admin Assistant at $46,338 annually. Average Truist salaries by department include: Operations at $88,253, Customer Support at $59,436, Admin at $53,909, and Design at $85,235. Half of Truist salaries are above $148,964.

81 employees at Truist rank their Compensation in the Bottom 35% of similar sized companies in the US (based on 240 ratings) while 78 employees at Truist rank their Perks And Benefits in the Top 50% of similar sized companies in the US (based on 79 ratings).

Last updated months ago.

1st Percentile
$80k
$80k1st Percentile
20th Percentile
$107k
$107k20th Percentile
40th Percentile
$144k
$144k40th Percentile
60th Percentile
$193k
$193k60th Percentile
80th Percentile
$265k
$265k80th Percentile
100th Percentile
$343k
$343k100th Percentile
$102,093*
Average Compensation
$148,964*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

Truist Salaries by Department

Explore Truist Salaries

Diversity & Inclusion at Truist

The Diversity score provides insights into how diverse employees feel and rate their work experience at Truist across various culture dimensions.

Ranked Culture the Highest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

Truist PTO

Truist's PTO and Vacation policy typically gives 15-20 days off a year. Truist's benefits and PTO Package averages to represent a less than $500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo0%
Less than $500/mo100%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

Truist Careers

Truist Jobs

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Overview of Candidates Interested in Truist on Comparably

Candidates By Department

All Industries
100%

Candidates By Location

Pittsburgh
100%

Frequently Asked Questions regarding Truist

What is Truist address?

Truist location is at 2201 Wisconsin Avenue NW, Suite 250

Who is the CEO of Truist?

Truist CEO is Kelly King, their score by employees is 56

What is Truist eNPS?

The eNPS for Truist is -34

What is the salary for Director of Engineering in Truist?

Director of Engineering average salary in the US is 151k

What are the salaries in the Design in Truist?

The average salaries for Design in Truist is 85k

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