Whataburger – Words cant describe how much hatred ive reacived from management for putting customers first, striving for timely service, making sure each order is the highest quality food, and making sure customers are satisfied | Comparably

Whataburger – Words cant describe how much hatred ive reacived from management for putting customers first, striving for timely service, making sure each order is the highest quality food, and making sure customers are satisfied

Whataburger Claimed Company
Whataburger is an American privately held regional fast food restaurant chain, based in San Antonio, Texas, that specializes in hamburgers. read more
EMPLOYEE
PARTICIPANTS
1416
TOTAL
RATINGS
11040
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Words cant describe how much hatred ive reacived from management for putting customers first, striving for timely service, making sure each order is the highest quality food, and making sure customers are satisfied

What does the leadership team need to get better at?

Caring about employees and customers

What needs to change to make the company culture better?

People need to start putting customer service as thier highest priority again

What's going wrong and how can it be improved?

Slow time of service, ive watched people wait in line for 17 minutes for a medium drink

What do your coworkers need to improve and how could you work together better?

Everyone needs to give it 100% one hundred percent of the time and quit harrasing me for doing the best that i can do erveryminite that im one and off the clock

What did you like most about the interview process?

My old general manager saw my passion and saw that i wanted to help the compnay and seeve cusyomers in a postive way, and took me under his wing and helped get started on becoming a team lead er

Why do you feel undervalued and what would make you feel better about your compensation?

I was promised a promotion which is currently being ignored bc i am actively working harder to provide the best quality service very time i clock in, and that makes the rest of the unit look bad bc they arent there to satisfy the customer they are there for a paycheck

Other Employee Reviews for Whataburger

Briefly describe your overall experience at your company
What do you like best about the leadership team?
What is the best part about your compensation package?

They work with you on schedule

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