Whataburger Customer Success Department Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Success Dept
Review from Customer Success Dept
Review from Customer Success Dept
Horrible. Unreliable. Uncaring. Selective with who they want to treat with respect. Childish
Review from Customer Success Dept
What do you like best about the leadership team?
The payroll situation bucks and I'm unhappy that I couldn't get assistance while I was having heart surgery. I'm really in a hole here and don't know how me and my severely sick wife are going to survive
Review from Customer Success Dept
They are calm and easy to deal with
Review from Customer Success Dept
they communicate very well with the staff
Review from Customer Success Dept
What does the leadership team need to get better at?
They need to find better ways to inspire the managers and team, no one wants to work at my store
Review from Customer Success Dept
These leaders need to communicate and act more mature there is so much drama in this store its unbelievable.
Review from Customer Success Dept
communication. managing. and overall respect
Review from Customer Success Dept
A reliable responsible mature manager
Review from Customer Success Dept
Being more nice an respectful way
Review from Customer Success Dept
What is the best part about your compensation package?
The starting pay of 10/hr
Review from Customer Success Dept
Why do you feel undervalued and what would make you feel better about your compensation?
The amount of work we do in the small amount of time is not worth it, when upper management treats everyone like crap. Many employees/managers are not getting paid! There should be a investigation with the Department of Labor
Review from Customer Success Dept
Managers clock in and leave
Review from Customer Success Dept
I get paid to do my job not what the manager picks and chooses he/she doesnt want to do. Forcexample zarco planned sodework and i completed mine now he demands i do dishes because another employee doesnt want to. That why he gets paid more
Review from Customer Success Dept
What are some of the best things about your team?
They're friendly and efficient. Very congenial.
Review from Customer Success Dept
The regular team members and team leads. They really do their best to stay motivated despite the lack of proper management
Review from Customer Success Dept
We work together help each other and work to improve each day
Review from Customer Success Dept
Forvthe most part iblice my shift crew! I have no problems with abyone! And if u ask them Im efficient im always on time i have a smile on my face and im ready to work and am a positive attribute to the work place
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
If there was communication and people didnt talk behind other peoples back and make fun of people and chose who they like and dont like
Review from Customer Success Dept
The people that show up to work, do not care about the job, there is no sense of urgency or motivation to do anything at all!
Review from Customer Success Dept
They need to work hard and stop coming into work high all the time.
Review from Customer Success Dept
Stop gossiping to much unimportant stuff going on instead of work
Review from Customer Success Dept
What is most positive about the culture and environment at your company?
Being nice to the customers
Review from Customer Success Dept
The free food they give
Review from Customer Success Dept
Probably just working on your own
Review from Customer Success Dept
What needs to change to make the company culture better?
Start motivating the managers/staff with better pay and real bonuses. Stop threatening staff with petter crap
Review from Customer Success Dept
Management , some people are not meant to have power because they abuse it
Review from Customer Success Dept
What did you like most about the interview process?
That she gave me the job on the spot
Review from Customer Success Dept
The interview was done in 5 minutes
Review from Customer Success Dept
Feeling positive an proud about experience you have an they see that
Review from Customer Success Dept
What would you improve about your company's interview process?
It took 2 weeks to be processed in after being hired
Review from Customer Success Dept
What makes you most happy at work?
My coworkers make the days go by faster.
Review from Customer Success Dept
My customers make my morning bright
Review from Customer Success Dept
Seeing my co workers and managers
Review from Customer Success Dept
cleaning up afterwards when i dont have to talk to anyone
Review from Customer Success Dept
What's going wrong and how can it be improved?
The customers only come to whataburger because its still a gimmick in out market plus its 24/7!! I can almost guarantee this place will be out of business in a year!
Review from Customer Success Dept
New managers that can talk the correct way how they want to be treated like
Review from Customer Success Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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