Zappi Customer Success Department Employee Reviews

It's been my first year with Zappi and it's been a refreshing change from the corporate world that I came from. People I work with are passionate about what they do and hold themselves accountable. I feel like I truly have a voice at the table which makes a huge difference!

Review from Customer Success Dept

Genuinely the best group of people I've ever worked with doing a killer job for a shared goal of changing the face of our industry. It's a joy to work for Zappi :)

Review from Customer Success Dept

Overall its been a rollercoaster, but one i dont want to get off. We celebrate the highs, we support in the lows. Ive learned a lot, feel challenged, valued and a part of something special.

Review from Customer Success Dept

I haven't been here long, but I have had a blast so far. I knew during the interview process that Zappi was someplace special and joining the team has further confirmed my bias. I feel that I have found my people and I'm very much looking forward to all the new friends I'll make. Absolutely love it.

Review from Customer Success Dept

I could not have asked for a better company to start my career. Over the course of the many years that I have been here I have rarely felt like I have not been growing. It is challenging in the best way. I also could not have asked for a better group to work with. Many of which are great friends.

Review from Customer Success Dept

the transparency and energy they bring!

Review from Customer Success Dept

Transparency is a company value but they take it to a whole new level with a slack channel where they post regular leadership team meeting minutes, discuss decisions at our weekly all-company meeting, and welcome feedback and challenges openly. They're passionate and driven - whole comp & indivs

Review from Customer Success Dept

I know the leadership extremely well and I have never experienced a group of leaders that is more invested in the people that make up our organization or heard of anything like it from any of my friends. They are also extremely transparent and have overwhelming buy-in into their vision.

Review from Customer Success Dept

Openness, being human, listening, being clear on direction, humility, communication

Review from Customer Success Dept

Transparent communication and investment in company culture

Review from Customer Success Dept

unlimited vacation time that's actually honored across the board

Review from Customer Success Dept

The hardware budget is very generous. Zappi genuinely wants its people to be set up for success, so as long as your ask is within reason, it's granted. For me, I find that is another example of trust being practiced. Another significant win is the built-in access to mental health resources

Review from Customer Success Dept

I'm paid fairly, get free lunch when I go into the office, and have a budget for learning and development

Review from Customer Success Dept

The flexibility of working how I want to work.

Review from Customer Success Dept

It is centered around trusting employees as adults and making decisions that make sense for us

Review from Customer Success Dept

Low wages balanced out with work from home option.

Review from Customer Success Dept

We do not pay in the top half of what the market is for a company of our ARR and funding

Review from Customer Success Dept

Unique, smart, and interesting personalities that make working at Zappi so fun!

Review from Customer Success Dept

Intelligent, committed, provide constructive challenges, very collaborative, fun

Review from Customer Success Dept

The team I directly work with is fantastic. Everyone wants the team to do well, so there is a foundation of teamwork and support. I've made some wonderful friends so far and there are still so many people to meet. Everyone I've met so far, even outside of my team, has been absolute gems.

Review from Customer Success Dept

They are incredibly engaged and committed to the work they are doing and we all care about each other as people and root for each other's success.

Review from Customer Success Dept

Openess, willingness to support, passion to work towards our goals, able to be a colleague and a friend

Review from Customer Success Dept

Showcasing the company culture throughout all interactions.

Review from Customer Success Dept

We've built up a strong culture around mental health which helps me feel more secure in my role and supported on an individual basis, both professionally and personally.

Review from Customer Success Dept

Everyone is treated as a person and we genuinely care about the well being and success of the people who work here

Review from Customer Success Dept

WFH option balances out most of the negative.

Review from Customer Success Dept

It is such a positive and supportive place to work. There are very ambitious goals, but the vision is clear and we are incredibly well supported to deliver our best.

Review from Customer Success Dept

That we really live our values; particularly trust

Review from Customer Success Dept

accomplishing goals together! Doing hard things with people who enjoy pushing the envelope!

Review from Customer Success Dept

Giving genuine value to our customers really makes my day and drives me to continue to push forward

Review from Customer Success Dept

The wonderful group of people that I work with

Review from Customer Success Dept

That i am doing something i love with an incredible group of colleagues

Review from Customer Success Dept

When we solve something complex that leads us to a postive customer outcome/ experience

Review from Customer Success Dept

Cross-functional interactions with people from other cultures where standard/universal professionalism is ignored.

Review from Customer Success Dept