Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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I do not feel valued by the company I work for. However, it is the client's that make me glad to do my job. I get more feedback from them than I do the actual company I work for. I feel valued by the client's and they seem to be the ones I work for.
Briefly describe your overall experience at your company
I enjoy the work I do for the clients I work for - I stay and keep working for the clients. I do not do my work for the company.
Briefly describe your overall experience at your company
My experience with this company has been ok. The pay sucks, but what I am able to do is enjoyable. I enjoy working for the clients I work with.
What's going wrong and how can it be improved?
Better pay and appreciation of what is being done.
What do you like best about the leadership team?
I cannot think of anything I like about the leadership team.
What needs to change to make the company culture better?
Prioritize efficiency and accuracy. Breakdown the silos and better communication.
What does the leadership team need to get better at?
More communication regarding all aspects of the company and department I work in.
What do your coworkers need to improve and how could you work together better?
They should care about what they do and the clients they work with.
What needs to change to make the company culture better?
More communication, less bickering, and working to get the job done right the first time.
Why do you feel undervalued and what would make you feel better about your compensation?
I have seen other salary bases for lower grade positions - they are much higher than what I currently make.
Why do you feel undervalued and what would make you feel better about your compensation?
Seeing what others in my position or lower make around the company shows me that I am not valued very much.
What do your coworkers need to improve and how could you work together better?
Do their job better. I give them all the information they need to accomplish their tasks, but it does not seem to help.
What do your coworkers need to improve and how could you work together better?
Better understanding of what they need to do on a daily basis. Learn their job and be effective - take ownership of what they do.
What's going wrong and how can it be improved?
Better environment to work in. Information that I need from others needs to be correct the first time so fixes don't need to be done later.
What do you like best about the leadership team?
My immediate reporting manager takes time to listen and provide feedback. Other leaders do not take the time to know who anyone is as like previous leaders.
What needs to change to make the company culture better?
Better company communication of expectations - people need to read and listen to what they are given and people need to do their job. Create or enforce policy of wearing too much perfume in the workplace.
What's going wrong and how can it be improved?
Isn't that what company leadership is supposed to do - understand the issues that are problems and improve or correct them? I don't know why people slack on efficiency and accuracy and make others clean up their issues.
Why do you feel undervalued and what would make you feel better about your compensation?
I have seen what others can potentially make and it disappoints me that given the work that I have done and the dedication I have for the clients I work with the pay is subpar. I stay because I enjoy what I do.
Other Employee Reviews for Zenith American Solutions
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