Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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Currently it is heartbreaking to watch the decline in my office while we are made to tow the line unlike other offices that get all of the new business. Always issues between departments instead of working together. Lots of back stabbing and jostling for advancement due to so little available.
What is most positive about the culture and environment at your company?
That most employees have a good work/life balance.
What are some of the best things about your team?
They care about the clients. They pull together.
What is the best part about your compensation package?
2023 & 2024 medical package was good. Deductible and OOP were affordable.
What do you like best about the leadership team?
I don't really have much to say. It has been a rough year & a half.
What's going wrong and how can it be improved?
The culture is currently just finger pointing. Departments should support each other. Neutral communication is important. Ownership and accountability builds trust both internally and externally.
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