Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
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I like having a good amount of work and being kept busy. I do however find it sad that there are co workers who are in jobs they are not knowledgeable enough to handle
Briefly describe your overall experience at your company
love my immediate manager -no one better throughout my work life. Union protects people that underperform and no compensation for merit for exceeding goals
What are some of the best things about your team?
we work together to make things easier
What makes you most happy at work?
getting my work caught up
What is most positive about the culture and environment at your company?
that my lead and manager are mostly available to me
What do you like best about the leadership team?
they are personable and seem to care about me as a person
What do you like best about the leadership team?
I always get my questions answered by my manager whether work or personal question. very easy to talk to
What makes you most happy at work?
getting things right and when my client is happy and says so- and is most times backed up by my manager
What are some of the best things about your team?
the lead is very good and will show you where to obtain the answer after advising what to do so they not only answer your question but show you how to find the info for yourself in the future
Why do you feel undervalued and what would make you feel better about your compensation?
I have tasks getting behind no allowance for overtime but we are expected to meet the goals. also others are at same level in title/compensation but do not handle items like others at the same level. no merit compensation union protects people that do not meet levels expected of their title
Why do you feel undervalued and what would make you feel better about your compensation?
people that are awarded positions that do not have the ability to perform the tasks assigned is not good and creates more work for the rest of the team. Seems that the union benefit of job security only works for underperforming people that can keep their jobs even if performing at a lesser degree
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