Zenith American Solutions Claimed Company
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
read more
Overall great - except the training. The training is among the worst I have ever experienced. It's almost non-existent. You learn by doing, failing and doing it again. I have sat at my desk in tears of frustration over the lack of training.
What makes you most happy at work?
Helping our member prepare for retirement and supporting them and their families.
What is most positive about the culture and environment at your company?
The people I work with made me feel very welcome. Whether they are leaving little gifts, decorating the office to celebrate the seasons or setting-up a volunteer potluck, they make working here fun.
What are some of the best things about your team?
It's a dynamic role with few SOPs to follow. We lean on each other to educate and support so we can provide our customers with seamless service as they head into one of the biggest milestones in life: Retirement
Why do you feel undervalued and what would make you feel better about your compensation?
My role as a Sr. Benefits Processor requires me to wear a lot of hats; customer service, benefit processing, research, problem-solving, innovation, team work and supporting the Union admins with their questions/processes. In my past roles with other 3rd party co's, my job was done by 3 to 5 people
Other Employee Reviews for Zenith American Solutions
×