Zenith American Solutions – Limited experience and lack of client specific knowledge among some client service managers is impacting trust and efficiency. a tendency to delegate instead of learning core functions creates gaps in communication and accountability. strengthening training and ownership is critical.
As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives.
read more
This company is accepting feedback from verified employees
Limited experience and lack of client specific knowledge among some client service managers is impacting trust and efficiency. a tendency to delegate instead of learning core functions creates gaps in communication and accountability. strengthening training and ownership is critical.
What are some of the best things about your team?
claims team are dedicated workers
What makes you most happy at work?
interacting with staff and able to complete my daily tasks
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation as a Supervisor is no where near the average yearly income .. union workers are almost getting the same pay as a supervisor
Other Employee Reviews for Zenith American Solutions
Briefly describe your overall experience at your company