Zenith American Solutions – I enjoy the work and most of the people, but it's overwhelming the areas that need improvement and the amount of work on my plate. | Comparably

Zenith American Solutions – I enjoy the work and most of the people, but it's overwhelming the areas that need improvement and the amount of work on my plate.

As a trusted third party administration partner for more than eighty years, Zenith American Solutions provides our clients and their members with tailored solutions, superior customer experiences, and local personalized service. Our mission is to administer the hard-earned benefits of America's Workforce with unwavering compassion. Our commitment is to empower individuals, ensuring they lead secure, productive, and healthy lives. read more
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EMPLOYEE
PARTICIPANTS
233
TOTAL
RATINGS
6698

I enjoy the work and most of the people, but it's overwhelming the areas that need improvement and the amount of work on my plate.

What needs to change to make the company culture better?

Better management, better pay, better benefits, better organization.

What does the leadership team need to get better at?

Reasonable expectations, better onboarding process

What are some of the best things about your team?

They work hard, easy to communicate with, and ask good questions.

What's going wrong and how can it be improved?

Managers expectations are unrealistic. It's very disorganized. There are a lot of conflicting deadlines.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation doesn't align with responsibilities and workload. Greater transparency around how compensation is determined, along with clearer alignment between role expectation and pay would improve how I feel about it.

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