Appirio Claimed Company

EMPLOYEE PARTICIPANTS: 13

TOTAL RATINGS: 212

Zendesk Claimed Company

EMPLOYEE PARTICIPANTS: 349

TOTAL RATINGS: 4330

Appirio vs Zendesk

Compare Appirio versus Zendesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 13 employees and customers of Appirio and 349 employees and customers of Zendesk.

Appirio

Appirio's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Appirio. Their current valuation is $102.98M.

Zendesk

Zendesk's brand is ranked #509 in the list of Global Top 1000 Brands, as rated by customers of Zendesk. Their current valuation is $9.63B.

3.3/5

Product Quality

4.2/5

3.2/5

Pricing

4/5

1.5/5

Customer Service

4/5

-67

NPS Score

0%	Promoters
33%	Passive
67%	Detractors

NPS Score

63%	Promoters
15%	Passive
22%	Detractors

Net Promoter Score
Winner by 108

See how Appirio compares to its competitors

See how Zendesk compares to its competitors

RightNow Technologies

Nemetschek Group

Working at Appirio vs Working at Zendesk

86 / 100

CEO Rating
Winner by 11%

Tom Eggemeier

75 / 100

CEO Rating

Appirio

Appirio doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Zendesk

Employees at Zendesk rate their CEO, Tom Eggemeier, 75/100. This score is 11% lower than the scores of Appirio's CEO, Chris Barbin. Employees in the Customer Support and Product departments rate Tom Eggemeier the highest.

CEO Score 86

CEO Score

CEO Score 75

Overall Culture 71

Overall Culture

Overall Culture 76

eNPS

Gender Score 67

Gender Score

Gender Score 78

Diversity Score N/A

Diversity Score

Diversity Score 74

Perk And Benefits 77

Perk And Benefits

Perk And Benefits 80

Professional Dev. 59

Professional Dev.

Professional Dev. 60

Overall Culture at Appirio vs Zendesk

/ 100

Appirio

Employees at Appirio rate their Overall Culture a 71/100, with Engineering as the department that rate their experience the highest.

/ 100

Zendesk

Employees at Zendesk rate their Overall Culture a /100, with Legal and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 5%

Appirio
Zendesk76

Employee Net Promoter Score at Appirio vs Zendesk

eNPS

Appirio

5 Promoters 50%

3 Passives 30%

2 Detractors 20%

Employee Net Promoter Score
Winner by 9%

eNPS

Zendesk

134 Promoters 47%

76 Passives 27%

74 Detractors 26%

Appirio
Zendesk21

Gender Score at Appirio vs Zendesk

/ 100

Appirio

Employees at Appirio rate their Gender Score a 67/100.

/ 100

Zendesk

Employees at Zendesk rate their Gender Score a /100, with HR and Legal as the two departments that rate their experience the highest.

Gender Score
Winner by 11%

Appirio
Zendesk78

Diversity Score at Appirio vs Zendesk

Not enough ratings

Appirio

Appirio doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Zendesk

Employees at Zendesk rate their Diversity Score a /100, with Customer Support and Design as the two departments that rate their experience the highest.

Diversity Score
Winner

Zendesk74

Perk and Benefits Score at Appirio vs Zendesk

/ 100

Appirio

Employees at Appirio rate their Perk and Benefits Score a 77/100.

/ 100

Zendesk

Employees at Zendesk rate their Perk and Benefits Score a /100, with Design and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 3%

Appirio
Zendesk81

Professional Development Score at Appirio vs Zendesk

/ 100

Appirio

Employees at Appirio rate their Professional Development Score a 59/100.

/ 100

Zendesk

Employees at Zendesk rate their Professional Development Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Professional Development Score
Winner by 1%

Appirio
Zendesk60

Leadership Culture Ratings vs Zendesk

Appirio rates % lower than Zendesk on Leadership Culture Ratings vs Zendesk Ratings based on looking at 1031 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Appirio
Zendesk76

Compensation Culture Ratings vs Zendesk

Appirio rates % lower than Zendesk on Compensation Culture Ratings vs Zendesk Ratings based on looking at 667 ratings from employees of the two companies. Ratings come from the answers to questions like "How often do you get a raise?" and "Does your company give annual bonuses?".

Appirio
Zendesk76

Team Culture Ratings vs Zendesk

Appirio rates % lower than Zendesk on Team Culture Ratings vs Zendesk Ratings based on looking at 589 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "What do your coworkers need to improve and how could you work together better?".

Appirio
Zendesk82

Environment Culture Ratings vs Zendesk

Tied

Appirio tied with Zendesk on Environment Culture Ratings vs Zendesk Ratings based on looking at 603 ratings from employees of the two companies. Ratings come from the answers to questions like "What needs to change to make the company culture better?" and "Does someone you work with closely, make you want to quit your job?".

Appirio
Zendesk75

Sentiment Culture Ratings vs Zendesk

Appirio rates % lower than Zendesk on Sentiment Culture Ratings vs Zendesk Ratings based on looking at 672 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "What would you most like to see improved at your company?".

Appirio
Zendesk79