Convergys vs Genpact | Comparably
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Convergys Claimed Company
EMPLOYEE
PARTICIPANTS
80
TOTAL
RATINGS
1513
Genpact Claimed Company
This companyis accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
90
TOTAL
RATINGS
1425

Convergys vs Genpact

Compare Convergys versus Genpact for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 80 employees and customers of Convergys and 90 employees and customers of Genpact.

Convergys

Convergys's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Convergys.

Genpact

Genpact's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Genpact. Their current market cap is $8.01B.


3.2/5
Product Quality
3.4/5
3.1/5
Pricing
3.4/5
3.2/5
Customer Service
3.5/5
-34
NPS Score
22%Promoters
22%Passive
56%Detractors
12
NPS Score
46%Promoters
20%Passive
34%Detractors

Net Promoter Score
Winner by 46


Working at Convergys vs Working at Genpact

Andrea Ayers Convergys' CEO
66 / 100

CEO Rating

85 / 100

CEO Rating
Winner by 19%

Convergys

Convergys doesn't have enough ratings to calculate the Team Culture Ratings.

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Genpact

Employees at Genpact rate their CEO, NV Tyagarajan, 85/100. This score is 19% higher than the scores of Convergys' CEO, Andrea Ayers. Employees in the Marketing and Customer Support departments rate NV Tyagarajan the highest.


CEO Score 66
CEO Score
CEO Score 85
Overall Culture 64
Overall Culture
Overall Culture 78
-7
eNPS
36
Gender Score 64
Gender Score
Gender Score 76
Diversity Score 62
Diversity Score
Diversity Score 78
Perk And Benefits 60
Perk And Benefits
Perk And Benefits 71
Professional Dev. 54
Professional Dev.
Professional Dev. 81

Overall Culture at Convergys vs Genpact

64
/ 100
Convergys

Employees at Convergys rate their Overall Culture a 64/100, with Operations and HR as the two departments that rate their experience the highest.

78
/ 100
Genpact

Employees at Genpact rate their Overall Culture a /100, with Marketing and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 14%

  • Convergys64
  • Genpact

Employee Net Promoter Score at Convergys vs Genpact

-7
eNPS
Convergys
23 Promoters 36%
13 Passives 21%
27 Detractors 43%
36
eNPS
Genpact
45 Promoters 55%
21 Passives 26%
15 Detractors 19%

Employee Net Promoter Score
Winner by %

  • Convergys-7
  • Genpact

Gender Score at Convergys vs Genpact

64
/ 100
Convergys

Employees at Convergys rate their Gender Score a 64/100, with Admin and Customer Support as the two departments that rate their experience the highest.

76
/ 100
Genpact

Employees at Genpact rate their Gender Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 12%

  • Convergys
  • Genpact76

Diversity Score at Convergys vs Genpact

62
/ 100
Convergys

Employees at Convergys rate their Diversity Score a 62/100, with Operations and Admin as the two departments that rate their experience the highest.

78
/ 100
Genpact

Employees at Genpact rate their Diversity Score a /100, with Marketing and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner by 16%

  • Convergys62
  • Genpact

Perk and Benefits Score at Convergys vs Genpact

60
/ 100
Convergys

Employees at Convergys rate their Perk and Benefits Score a 60/100, with Operations and Customer Support as the two departments that rate their experience the highest.

71
/ 100
Genpact

Employees at Genpact rate their Perk and Benefits Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 11%

  • Convergys
  • Genpact71

Professional Development Score at Convergys vs Genpact

54
/ 100
Convergys

Employees at Convergys rate their Professional Development Score a 54/100, with Customer Support as the department that rate their experience the highest.

81
/ 100
Genpact

Employees at Genpact rate their Professional Development Score a /100, with Finance and Marketing as the two departments that rate their experience the highest.

Professional Development Score
Winner by 27%

  • Convergys54
  • Genpact

Leadership Culture Ratings vs Genpact

Convergys rates % lower than Genpact on Leadership Culture Ratings vs Genpact Ratings based on looking at 699 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Do you approve of your CEOs management style?".

  • Convergys64
  • Genpact

Compensation Culture Ratings vs Genpact

Convergys rates % lower than Genpact on Compensation Culture Ratings vs Genpact Ratings based on looking at 397 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "What is the best part about your compensation package?".

  • Convergys
  • Genpact69

Team Culture Ratings vs Genpact

Convergys rates % lower than Genpact on Team Culture Ratings vs Genpact Ratings based on looking at 356 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

  • Convergys74
  • Genpact

Environment Culture Ratings vs Genpact

Convergys rates % lower than Genpact on Environment Culture Ratings vs Genpact Ratings based on looking at 422 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What % of the time are you bored at work?".

  • Convergys
  • Genpact74

Sentiment Culture Ratings vs Genpact

Convergys rates % lower than Genpact on Sentiment Culture Ratings vs Genpact Ratings based on looking at 366 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "How confident are you about the future success of your company?".

  • Convergys
  • Genpact80