Convergys Claimed Company

EMPLOYEE PARTICIPANTS: 80

TOTAL RATINGS: 1513

Genpact Claimed Company

This companyis accepting feedback from verified employees EMPLOYEE PARTICIPANTS: 90

TOTAL RATINGS: 1425

Convergys vs Genpact

Compare Convergys versus Genpact for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 80 employees and customers of Convergys and 90 employees and customers of Genpact.

Convergys

Convergys's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Convergys.

Genpact

Genpact's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Genpact. Their current market cap is $8.01B.

3.2/5

Product Quality

3.4/5

3.1/5

Pricing

3.4/5

3.2/5

Customer Service

3.5/5

-34

NPS Score

22%	Promoters
22%	Passive
56%	Detractors

NPS Score

46%	Promoters
20%	Passive
34%	Detractors

Net Promoter Score
Winner by 46

See how Convergys compares to its competitors

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See how Genpact compares to its competitors

Wipro Limited

Accenture

Cognizant Technology Solutions

Infosys

Aon Hewitt

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TCS (Tata Consultancy Services)

SPi Global

Working at Convergys vs Working at Genpact

66 / 100

CEO Rating

NV Tyagarajan

85 / 100

CEO Rating
Winner by 19%

Convergys

Convergys doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Genpact

Employees at Genpact rate their CEO, NV Tyagarajan, 85/100. This score is 19% higher than the scores of Convergys' CEO, Andrea Ayers. Employees in the Marketing and Customer Support departments rate NV Tyagarajan the highest.

CEO Score 66

CEO Score

CEO Score 85

Overall Culture 64

Overall Culture

Overall Culture 78

-7

eNPS

Gender Score 64

Gender Score

Gender Score 76

Diversity Score 62

Diversity Score

Diversity Score 78

Perk And Benefits 60

Perk And Benefits

Perk And Benefits 71

Professional Dev. 54

Professional Dev.

Professional Dev. 81

Overall Culture at Convergys vs Genpact

/ 100

Convergys

Employees at Convergys rate their Overall Culture a 64/100, with Operations and HR as the two departments that rate their experience the highest.

/ 100

Genpact

Employees at Genpact rate their Overall Culture a /100, with Marketing and Engineering as the two departments that rate their experience the highest.

Overall Culture
Winner by 14%

Convergys64
Genpact

Employee Net Promoter Score at Convergys vs Genpact

-7

eNPS

Convergys

23 Promoters 36%

13 Passives 21%

27 Detractors 43%

eNPS

Genpact

45 Promoters 55%

21 Passives 26%

15 Detractors 19%

Employee Net Promoter Score
Winner by %

Convergys-7
Genpact

Gender Score at Convergys vs Genpact

/ 100

Convergys

Employees at Convergys rate their Gender Score a 64/100, with Admin and Customer Support as the two departments that rate their experience the highest.

/ 100

Genpact

Employees at Genpact rate their Gender Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Gender Score
Winner by 12%

Convergys
Genpact76

Diversity Score at Convergys vs Genpact

/ 100

Convergys

Employees at Convergys rate their Diversity Score a 62/100, with Operations and Admin as the two departments that rate their experience the highest.

/ 100

Genpact

Employees at Genpact rate their Diversity Score a /100, with Marketing and Engineering as the two departments that rate their experience the highest.

Diversity Score
Winner by 16%

Convergys62
Genpact

Perk and Benefits Score at Convergys vs Genpact

/ 100

Convergys

Employees at Convergys rate their Perk and Benefits Score a 60/100, with Operations and Customer Support as the two departments that rate their experience the highest.

/ 100

Genpact

Employees at Genpact rate their Perk and Benefits Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 11%

Convergys
Genpact71

Professional Development Score at Convergys vs Genpact

/ 100

Convergys

Employees at Convergys rate their Professional Development Score a 54/100, with Customer Support as the department that rate their experience the highest.

/ 100

Genpact

Employees at Genpact rate their Professional Development Score a /100, with Finance and Marketing as the two departments that rate their experience the highest.

Professional Development Score
Winner by 27%

Convergys54
Genpact

Leadership Culture Ratings vs Genpact

Convergys rates % lower than Genpact on Leadership Culture Ratings vs Genpact Ratings based on looking at 699 ratings from employees of the two companies. Ratings come from the answers to questions like "What do you like best about the leadership team?" and "Do you approve of your CEOs management style?".

Convergys64
Genpact

Compensation Culture Ratings vs Genpact

Convergys rates % lower than Genpact on Compensation Culture Ratings vs Genpact Ratings based on looking at 397 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "What is the best part about your compensation package?".

Convergys
Genpact69

Team Culture Ratings vs Genpact

Convergys rates % lower than Genpact on Team Culture Ratings vs Genpact Ratings based on looking at 356 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "Does Your Boss Hurt Your Company Culture?".

Convergys74
Genpact

Environment Culture Ratings vs Genpact

Convergys rates % lower than Genpact on Environment Culture Ratings vs Genpact Ratings based on looking at 422 ratings from employees of the two companies. Ratings come from the answers to questions like "Is your work environment positive or negative?" and "What % of the time are you bored at work?".

Convergys
Genpact74

Sentiment Culture Ratings vs Genpact

Convergys rates % lower than Genpact on Sentiment Culture Ratings vs Genpact Ratings based on looking at 366 ratings from employees of the two companies. Ratings come from the answers to questions like "How do your customers perceive your company?" and "How confident are you about the future success of your company?".

Convergys
Genpact80