Mercer Claimed Company

EMPLOYEE PARTICIPANTS: 238

TOTAL RATINGS: 1892

NFP Claimed Company

EMPLOYEE PARTICIPANTS: 153

TOTAL RATINGS: 1321

Mercer vs NFP

Compare Mercer versus NFP for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 238 employees and customers of Mercer and 153 employees and customers of NFP.

Mercer

Mercer's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Mercer. Their current valuation is $883.95M.

NFP

NFP's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of NFP.

3.4/5

Product Quality

3.7/5

3.5/5

Pricing

3.9/5

3.7/5

Customer Service

3.5/5

NPS Score

40%	Promoters
21%	Passive
39%	Detractors

NPS Score

58%	Promoters
2%	Passive
40%	Detractors

Net Promoter Score
Winner by 17

See how Mercer compares to its competitors

Arthur J. Gallagher & Co.

See how NFP compares to its competitors

Marsh McLennan

Willis Towers Watson

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Arthur J. Gallagher & Co.

BB&T Insurance Services

HUB International

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Working at Mercer vs Working at NFP

73 / 100

CEO Rating

Doug Hammond

82 / 100

CEO Rating
Winner by 9%

Mercer

Mercer doesn't have enough ratings to calculate the Team Culture Ratings.

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NFP

Employees at NFP rate their CEO, Doug Hammond, 82/100. This score is 9% higher than the scores of Mercer's CEO, Martine Ferland. Employees in the Operations and Sales departments rate Doug Hammond the highest.

CEO Score 73

CEO Score

CEO Score 82

Overall Culture 67

Overall Culture

Overall Culture 79

-3

eNPS

Gender Score 61

Gender Score

Gender Score 73

Diversity Score 68

Diversity Score

Diversity Score 74

Perk And Benefits 63

Perk And Benefits

Perk And Benefits 70

Professional Dev. 51

Professional Dev.

Professional Dev. 66

Overall Culture at Mercer vs NFP

/ 100

Mercer

Employees at Mercer rate their Overall Culture a 67/100, with Finance and Business Development as the two departments that rate their experience the highest.

/ 100

NFP

Employees at NFP rate their Overall Culture a /100, with Operations and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 12%

Mercer67
NFP

Employee Net Promoter Score at Mercer vs NFP

-3

eNPS

Mercer

62 Promoters 35%

48 Passives 27%

66 Detractors 38%

eNPS

NFP

67 Promoters 57%

25 Passives 21%

26 Detractors 22%

Employee Net Promoter Score
Winner by %

Mercer
NFP34

Gender Score at Mercer vs NFP

/ 100

Mercer

Employees at Mercer rate their Gender Score a 61/100, with Admin as the department that rate their experience the highest.

/ 100

NFP

Employees at NFP rate their Gender Score a /100, with Operations as the department that rate their experience the highest.

Gender Score
Winner by 12%

Mercer
NFP74

Diversity Score at Mercer vs NFP

/ 100

Mercer

Employees at Mercer rate their Diversity Score a 68/100, with Finance as the department that rate their experience the highest.

/ 100

NFP

Employees at NFP rate their Diversity Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 6%

Mercer
NFP74

Perk and Benefits Score at Mercer vs NFP

/ 100

Mercer

Employees at Mercer rate their Perk and Benefits Score a 63/100, with Finance and Admin as the two departments that rate their experience the highest.

/ 100

NFP

Employees at NFP rate their Perk and Benefits Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 7%

Mercer
NFP70

Professional Development Score at Mercer vs NFP

/ 100

Mercer

Employees at Mercer rate their Professional Development Score a 51/100.

/ 100

NFP

Employees at NFP rate their Professional Development Score a /100, with Operations as the department that rate their experience the highest.

Professional Development Score
Winner by 15%

Mercer
NFP65

Leadership Culture Ratings vs NFP

Mercer rates % lower than NFP on Leadership Culture Ratings vs NFP Ratings based on looking at 766 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your executive team?" and "How would you rate your CEO?".

Mercer
NFP83

Compensation Culture Ratings vs NFP

Mercer rates % lower than NFP on Compensation Culture Ratings vs NFP Ratings based on looking at 492 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you believe you're paid fairly?" and "Does your company give annual bonuses?".

Mercer
NFP65

Team Culture Ratings vs NFP

Mercer rates % lower than NFP on Team Culture Ratings vs NFP Ratings based on looking at 390 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "Do you look forward to interacting with your coworkers?".

Mercer
NFP82

Environment Culture Ratings vs NFP

Mercer rates % lower than NFP on Environment Culture Ratings vs NFP Ratings based on looking at 376 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Does someone you work with closely, make you want to quit your job?".

Mercer
NFP81

Sentiment Culture Ratings vs NFP

Mercer rates % lower than NFP on Sentiment Culture Ratings vs NFP Ratings based on looking at 572 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "Are you typically excited about going to work each day?".

Mercer70
NFP