Mercer Claimed Company

EMPLOYEE PARTICIPANTS: 237

TOTAL RATINGS: 1891

NFP Claimed Company

EMPLOYEE PARTICIPANTS: 149

TOTAL RATINGS: 1278

Mercer vs NFP

Compare Mercer versus NFP for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 237 employees and customers of Mercer and 149 employees and customers of NFP.

Mercer

Mercer's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Mercer. Their current valuation is $883.95M.

NFP

NFP's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of NFP.

3.4/5

Product Quality

3.8/5

3.5/5

Pricing

4/5

3.7/5

Customer Service

3.6/5

NPS Score

40%	Promoters
21%	Passive
39%	Detractors

NPS Score

59%	Promoters
2%	Passive
39%	Detractors

Net Promoter Score
Winner by 19

See how Mercer compares to its competitors

Arthur J. Gallagher & Co.

See how NFP compares to its competitors

Marsh McLennan

Willis Towers Watson

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Arthur J. Gallagher & Co.

BB&T Insurance Services

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Working at Mercer vs Working at NFP

73 / 100

CEO Rating

Doug Hammond

83 / 100

CEO Rating
Winner by 10%

Mercer

Mercer doesn't have enough ratings to calculate the Team Culture Ratings.

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NFP

Employees at NFP rate their CEO, Doug Hammond, 83/100. This score is 10% higher than the scores of Mercer's CEO, Martine Ferland. Employees in the Operations and Sales departments rate Doug Hammond the highest.

CEO Score 73

CEO Score

CEO Score 83

Overall Culture 67

Overall Culture

Overall Culture 79

-3

eNPS

Gender Score 61

Gender Score

Gender Score 75

Diversity Score 68

Diversity Score

Diversity Score 75

Perk And Benefits 63

Perk And Benefits

Perk And Benefits 71

Professional Dev. 51

Professional Dev.

Professional Dev. 69

Overall Culture at Mercer vs NFP

/ 100

Mercer

Employees at Mercer rate their Overall Culture a 67/100, with Finance and Business Development as the two departments that rate their experience the highest.

/ 100

NFP

Employees at NFP rate their Overall Culture a /100, with Operations and Sales as the two departments that rate their experience the highest.

Overall Culture
Winner by 12%

Mercer67
NFP

Employee Net Promoter Score at Mercer vs NFP

-3

eNPS

Mercer

62 Promoters 35%

48 Passives 27%

66 Detractors 38%

eNPS

NFP

65 Promoters 56%

25 Passives 22%

25 Detractors 22%

Employee Net Promoter Score
Winner by %

Mercer-2
NFP

Gender Score at Mercer vs NFP

/ 100

Mercer

Employees at Mercer rate their Gender Score a 61/100, with Admin as the department that rate their experience the highest.

/ 100

NFP

Employees at NFP rate their Gender Score a /100, with Operations as the department that rate their experience the highest.

Gender Score
Winner by 14%

Mercer
NFP75

Diversity Score at Mercer vs NFP

/ 100

Mercer

Employees at Mercer rate their Diversity Score a 68/100, with Finance as the department that rate their experience the highest.

/ 100

NFP

Employees at NFP rate their Diversity Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Diversity Score
Winner by 7%

Mercer
NFP75

Perk and Benefits Score at Mercer vs NFP

/ 100

Mercer

Employees at Mercer rate their Perk and Benefits Score a 63/100, with Finance and Admin as the two departments that rate their experience the highest.

/ 100

NFP

Employees at NFP rate their Perk and Benefits Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 8%

Mercer63
NFP

Professional Development Score at Mercer vs NFP

/ 100

Mercer

Employees at Mercer rate their Professional Development Score a 51/100.

/ 100

NFP

Employees at NFP rate their Professional Development Score a /100, with Operations as the department that rate their experience the highest.

Professional Development Score
Winner by 18%

Mercer50
NFP

Leadership Culture Ratings vs NFP

Mercer rates % lower than NFP on Leadership Culture Ratings vs NFP Ratings based on looking at 756 ratings from employees of the two companies. Ratings come from the answers to questions like "What does the leadership team need to get better at?" and "Do you approve of your CEOs management style?".

Mercer68
NFP

Compensation Culture Ratings vs NFP

Mercer rates % lower than NFP on Compensation Culture Ratings vs NFP Ratings based on looking at 487 ratings from employees of the two companies. Ratings come from the answers to questions like "What is the best part about your compensation package?" and "Are you satisfied with your Benefits?".

Mercer61
NFP

Team Culture Ratings vs NFP

Mercer rates % lower than NFP on Team Culture Ratings vs NFP Ratings based on looking at 387 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate the quality of your coworkers?" and "What do your coworkers need to improve and how could you work together better?".

Mercer73
NFP

Environment Culture Ratings vs NFP

Mercer rates % lower than NFP on Environment Culture Ratings vs NFP Ratings based on looking at 373 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Do you have a close friend at work?".

Mercer69
NFP

Sentiment Culture Ratings vs NFP

Mercer rates % lower than NFP on Sentiment Culture Ratings vs NFP Ratings based on looking at 566 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

Mercer70
NFP