Ubiquity Claimed Company

EMPLOYEE PARTICIPANTS: 28

TOTAL RATINGS: 224

Zendesk Claimed Company

EMPLOYEE PARTICIPANTS: 356

TOTAL RATINGS: 4389

Ubiquity vs Zendesk

Compare Ubiquity versus Zendesk for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 28 employees and customers of Ubiquity and 356 employees and customers of Zendesk.

Ubiquity

Ubiquity's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Ubiquity. Their current valuation is $18.16B.

Zendesk

Zendesk's brand is ranked #509 in the list of Global Top 1000 Brands, as rated by customers of Zendesk. Their current valuation is $9.63B.

4.2/5

Product Quality

4.2/5

3.8/5

Pricing

4/5

3.7/5

Customer Service

4/5

NPS Score

57%	Promoters
14%	Passive
29%	Detractors

NPS Score

62%	Promoters
15%	Passive
23%	Detractors

Net Promoter Score
Winner by 11

See how Ubiquity compares to its competitors

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See how Zendesk compares to its competitors

RightNow Technologies

Nemetschek Group

Working at Ubiquity vs Working at Zendesk

81 / 100

CEO Rating
Winner by 6%

Tom Eggemeier

75 / 100

CEO Rating

Ubiquity

Ubiquity doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Zendesk

Employees at Zendesk rate their CEO, Tom Eggemeier, 75/100. This score is 6% lower than the scores of Ubiquity's CEO, Matt Nyren. Employees in the Customer Support and Product departments rate Tom Eggemeier the highest.

CEO Score 81

CEO Score

CEO Score 75

Overall Culture 74

Overall Culture

Overall Culture 76

eNPS

Gender Score 73

Gender Score

Gender Score 78

Diversity Score 69

Diversity Score

Diversity Score 74

Perk And Benefits 71

Perk And Benefits

Perk And Benefits 80

Professional Dev. N/A

Professional Dev.

Professional Dev. 59

Overall Culture at Ubiquity vs Zendesk

/ 100

Ubiquity

Employees at Ubiquity rate their Overall Culture a 74/100.

/ 100

Zendesk

Employees at Zendesk rate their Overall Culture a /100, with Legal and HR as the two departments that rate their experience the highest.

Overall Culture
Winner by 2%

Ubiquity
Zendesk76

Employee Net Promoter Score at Ubiquity vs Zendesk

eNPS

Ubiquity

10 Promoters 50%

2 Passives 10%

8 Detractors 40%

eNPS

Zendesk

137 Promoters 48%

76 Passives 26%

75 Detractors 26%

Employee Net Promoter Score
Winner by %

Ubiquity
Zendesk21

Gender Score at Ubiquity vs Zendesk

/ 100

Ubiquity

Employees at Ubiquity rate their Gender Score a 73/100.

/ 100

Zendesk

Employees at Zendesk rate their Gender Score a /100, with HR and Legal as the two departments that rate their experience the highest.

Gender Score
Winner by 5%

Ubiquity
Zendesk78

Diversity Score at Ubiquity vs Zendesk

/ 100

Ubiquity

Employees at Ubiquity rate their Diversity Score a 69/100.

/ 100

Zendesk

Employees at Zendesk rate their Diversity Score a /100, with Customer Support and Design as the two departments that rate their experience the highest.

Diversity Score
Winner by 5%

Ubiquity
Zendesk74

Perk and Benefits Score at Ubiquity vs Zendesk

/ 100

Ubiquity

Employees at Ubiquity rate their Perk and Benefits Score a 71/100.

/ 100

Zendesk

Employees at Zendesk rate their Perk and Benefits Score a /100, with Design and Customer Support as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 9%

Ubiquity
Zendesk81

Professional Development Score at Ubiquity vs Zendesk

Not enough ratings

Ubiquity

Ubiquity doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Zendesk

Employees at Zendesk rate their Professional Development Score a /100, with Marketing and Finance as the two departments that rate their experience the highest.

Professional Development Score
Winner

Zendesk59

Leadership Culture Ratings vs Zendesk

Ubiquity rates % lower than Zendesk on Leadership Culture Ratings vs Zendesk Ratings based on looking at 1046 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your manager seem to care about you as a person?" and "Do you feel comfortable giving your boss negative feedback?".

Ubiquity
Zendesk77

Compensation Culture Ratings vs Zendesk

Ubiquity rates % lower than Zendesk on Compensation Culture Ratings vs Zendesk Ratings based on looking at 668 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "Why do you feel undervalued and what would make you feel better about your compensation?".

Ubiquity
Zendesk76

Team Culture Ratings vs Zendesk

Ubiquity rates % lower than Zendesk on Team Culture Ratings vs Zendesk Ratings based on looking at 595 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What do your coworkers need to improve and how could you work together better?".

Ubiquity
Zendesk82

Environment Culture Ratings vs Zendesk

Ubiquity rates % lower than Zendesk on Environment Culture Ratings vs Zendesk Ratings based on looking at 604 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you have a close friend at work?" and "What's the work pace at your company?".

Ubiquity
Zendesk75

Sentiment Culture Ratings vs Zendesk

Ubiquity

82 / 100

Sentiment Culture Ratings vs Zendesk
Winner by 4%

Zendesk

78 / 100

Ubiquity rates % higher than Zendesk on Sentiment Culture Ratings vs Zendesk Ratings based on looking at 697 ratings from employees of the two companies. Ratings come from the answers to questions like "What's going wrong and how can it be improved?" and "How do your customers perceive your company?".

Ubiquity
Zendesk78