Spectrum – not very pleasant and often very stressful | Comparably

Spectrum – not very pleasant and often very stressful

Spectrum Angeforderte Firma
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. Weiterlesen
Dieses Unternehmen nimmt Feedback von überprüften Mitarbeitern entgegen
MITARBEITER
TEILNEHMER
1702
GESAMT
BEWERTUNGEN
16581

not very pleasant and often very stressful

Was braucht das Führungsteam, um besser zu werden?

Better compensate their employees, managers should stop micro-managing employees causing undue stress.

Was läuft falsch und wie kann es verbessert werden?

thee quality of service and accountability of technicians. phone service reps are the ones who have to tolerate the abusive complaints

Was müssen Ihre Mitarbeiter verbessern und wie könnten Sie besser zusammenarbeiten?

Improve their efficiency stop complaining about poor management. We could work better if the environment was improved. there's lack of space for employees to work.

Was muss geändert werden, um die Unternehmenskultur zu verbessern?

Management can stop making employees feel they they are not on their side when customers are extremely aggressive and the service rep has to tolerate the abuse.

Warum fühlen Sie sich unterbewertet und was würde Sie bei Ihrer Vergütung besser fühlen lassen?

When the company bought Time Warner Cable our pension benefits were eliminated.Medical coverage was changed with a large increase in deductible. there were massive layoffs. since employees are now doing double work they're salary should be increased to reflect the extra responsibilities.

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