
Clear goals for the direction - NNL hunting - Customer retention
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None. The office culture in APAC team is very toxic - too many drama and internal conflicts. High turnover rate.
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Renewal team should - sharpen their product knowledge (i.e. many can't differentiate WAF vs CGF; BMA/BCAS vs BBS/CCB) - be more proactive to touch base with the customers instead of relying on channel partners, sales and CSM teams when it comes to renewal and at-risk cases
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The office culture in APAC team is very toxic - too many drama and internal conflicts. High turnover rate. HR and management team should check the comments from Glassdoor. The compensation is worse than the competitors. New business and renewal business are getting worse.
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Unknown and unclear career development plan for employees - Can't see any career path at BCuda Compensation - 14-day AL: far behind from competitors - Can't be added due to seniority/ period of tenure - No education allowance - No year-end bonus for non-sales employees who have good performance
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