Jo-Ann Stores – Responsiveness to customer complaints about rude and vulgar behavior on the part of a few staff members. This is not that all staff behaves this way and i appreciate the helpfulness of most staff members, but the response to a complaint about bad behavior was to defend those staff members.

Jo-Ann Stores Empresa Reclamada

Jo-Ann Stores operates fabric and craft specialty retail stores. leer más

EMPLEADOS PARTICIPANTES: 850

Calificaciones totales: 7837

CEO: Wade Miquelon

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Responsiveness to customer complaints about rude and vulgar behavior on the part of a few staff members. This is not that all staff behaves this way and i appreciate the helpfulness of most staff members, but the response to a complaint about bad behavior was to defend those staff members.

Other Employee Reviews for Jo-Ann Stores

¿Qué necesita mejorar el equipo directivo?

Communication with associates.
Revisión de Liderazgo/Directiva · Publicado hace 9 años

¿Qué son algunas de las mejores cosas de tu equipo?

They are hard working people
Revisión de Equipo del Departamento de Operaciones · Publicado hace 9 años

¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?

Some co-workers do not pull their own weight.
Revisión de Equipo del Departamento de Atención al Cliente · Publicado hace 9 años

¿Qué va mal y cómo puede mejorarse?

Constantly understaffed and we're at the mercy of the rude costomers when they are not helped fast enough
Revisión de Sentimiento del Departamento de Ventas · Publicado hace 9 años

¿Qué debe cambiar para mejorar la cultura de la empresa?

More employees so we're not under staffed
Revisión de Ambiente del Departamento de Ventas · Publicado hace 9 años

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Responsiveness to customer complaints about rude and vulgar behavior on the part of a few staff members. This is not that all staff behaves this way and i appreciate the helpfulness of most staff members, but the response to a complaint about bad behavior was to defend those staff members.

Other Employee Reviews for Jo-Ann Stores

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