TTEC Empresa Reclamada
TTEC delivers humanity to business. We design, implement, and deliver transformative customer experiences. For nearly 40 years and counting, we've combined service design, strategic consulting, technology platforms and operations excellence to deliver experiences that captivate customers and dramatically improve the bottom line. leer más
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The worst company I have ever worked for. They are so disorganized and they don't care if you know how to do your job or not. They don't even train you well enough to do basics before they put you on live calls.
¿Qué fue lo que más te gustó del proceso de entrevista?
It was quick and in a group format
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¿Qué va mal y cómo puede mejorarse?
From training to team leadership everything is wrong with this company.
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
They hourly wage is too low for the expectations and job responsibilities.
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¿Cómo pueden mejorar tus colegas y que pueden hacer para trabajar mejor juntos?
Co-workers are not trained well enough to help each other but that is the fault of management not theirs.
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¿Qué necesita mejorar el equipo directivo?
Leadership has no clue what their team members actually do every day. They are unable to answer any questions as they have never worked the client or been trained on it.
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¿Qué debe cambiar para mejorar la cultura de la empresa?
They need ton actually train people correctly and then give them proper support once they complete training. Starting with Team Leads who actually know the client and job we perform would be a great first step. Then you need to respect your employees more.
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