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terrible, i hate going to work everyday
¿Qué va mal y cómo puede mejorarse?
don't threaten to fire someone for things that they don't have full control over (i.e. disconnections)
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¿Qué necesita mejorar el equipo directivo?
they are not trained well and don't know what they are doing so nobody on the floor is doing things well
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¿Por qué te sientes menospreciado y que podría hacerte sentir mejor sobre tu compensación?
for what is expected out of customer service it is nearly impossible to keep up with those standards. job security is just not a thing working here in this field
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