
The conversation with the interviewer.
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Better in-house training and a clear path to advancement and income improvement.
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Executives appreciating the need to be honest and supportive of staff and customers.
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Friendly and trustworthy. Most of my coworkers want to do a good job.
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The people I work with, my coworkers. Being thanked when I am able to help a customer without much drama.
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I think the training of Customer Service Reps, both live and online, needs to be improved. We sometime lack the information to solve problems that come up multiple times.
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