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The customer support side is very toxic. The metrics are hard if not impossible to meet. Every day you go in and have to go through security as if you work for the CIA. Leadership needs to change.
¿Qué son algunas de las mejores cosas de tu equipo?
There is a dynamic relationship among team members.
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¿Qué es lo mejor de tu paquéte de compensación?
I like the medical and dental coverage included in my benefits.
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¿Qué debe cambiar para mejorar la cultura de la empresa?
Employees should come first. Opportunities should be given to everyone, not just a select few.
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¿Qué va mal y cómo puede mejorarse?
They change the metrics so frequently and make it impossible to reach. The environment is so toxic.
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¿Qué necesita mejorar el equipo directivo?
They need to start listening to their employees regardless if they are outsourced or in-house. They need to stop pretending as if they are God's gift to mandkind. They need to talk and listen to their employees.
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