
There's a great internal support structure and questions are welcome.
It's a pretty simple answer but they're just a good bunch! Hard working, enthusiastic and very compassionate & open.
Admittedly there's an engrained feedback loop that comes with working in support, so positive feedback and knowing you're helping customers leverage the platform always feels good.
In terms of market value comparatively to other support positions, Klaviyo pays fairly well. However, I believe we're asked to do more and provide a higher level of support than many of these companies we draw comparisons to. All in all, if you want the best you have to pay for the best.
In terms of market value comparatively to other support positions, Klaviyo pays fairly well. However, I believe we're asked to do more and provide a higher level of support than many of these companies we draw comparisons to. All in all, if you want the best you have to pay for the best.