Klaviyo Operations Department Employee Reviews
Briefly describe your overall experience at your company
2 months in and off to a great start, already learned loads and met lots of great people
Review from Operations Dept
What do you like best about the leadership team?
Accessibility and presence in office
Review from Operations Dept
Committed to improving things after a period of a lot of change
Review from Operations Dept
they are always willing to be transparent
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Transparency and honesty about company goals
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Genuinely care about the people who work here.
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What does the leadership team need to get better at?
More proactive communication is needed. Strategy and priorities feel very disjointed. It's difficult to keep up and the company targets are constantly shifting.
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Communication : AB rants on all company Town Hall meetings
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What is the best part about your compensation package?
above average pay and great benefits
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The salary is the best part, then equity.
Review from Operations Dept
I am paid fairly
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Great health insurance, great pay, great RSUs, and the book reimbursement is amazing for an avid reader!
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competitive salary and stock options
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Determining compensation relative to my peers is opaque. I don't have a way to know if I am being paid fairly relative to my peers and industry.
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Cash is LOW compared to FAANG
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I feel like the salary has a lot of objectivity and we focus too much on seniority in a job/field as opposed to actual work being produced
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We were told there would be transparency in compensation. It may be fair but I have no data to compare myself to. Where is the transparency?
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Cash comp is below market, no bonus for going above and beyond
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What are some of the best things about your team?
Communication and attention to detail
Review from Operations Dept
All top talent and willing to be a team player
Review from Operations Dept
everyone collaborates, everyone is always willing to learn
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I love the people I work with. Great humans!
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we're in the trenches together
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What do your coworkers need to improve and how could you work together better?
The workload at Klaivyo is increasingly growing - with many of my peers working on weekends, late hours, or while on PTO.
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What is most positive about the culture and environment at your company?
Lots of opportunities for social engagement and professional development learning
Review from Operations Dept
the culture was built to make everybody happy
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Our fantastic product helps millions of people!
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Compared to everywhere else I've worked the office politics are really non-existent. No one seems to have a hidden agenda and everyone seems to be dedicated to just doing whats right for the company.
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It is an extraordinary group of people who are so committed to our customers and our goals
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What needs to change to make the company culture better?
Clear roles & responsibilities are required for each level. Projects and assignments are taken just on a 'who has any bandwith to tackle this?' basis. It makes for a very stressful environment as you never feel like there is enough time to achieve your job.
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work volume is crushing, culturally not encouraged to take PTO, stress is too much
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What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Productivity, flexibility, recognition, fun events
Review from Operations Dept
talking to friends over zoom
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knowing that my work makes a difference
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The constant growth and acceleration of Klaviyo. New challenges and complex problems to solve everyday.
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Getting work with great smart people and solve interesting and complex problems
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What's going wrong and how can it be improved?
Nepotism runs rampant, you cant fix that
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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