Klaviyo – When I first began at Klaviyo I felt there was much more focus on the culture/people, but feel this changed along the way. The multiple leadership changes and turnover of PEs makes it feel as though Support isn't top-of-mind. The perks are great but not enough | Comparably

Klaviyo – When I first began at Klaviyo I felt there was much more focus on the culture/people, but feel this changed along the way. The multiple leadership changes and turnover of PEs makes it feel as though Support isn't top-of-mind. The perks are great but not enough

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Klaviyo (NYSE: KVYO) is the only CRM built for B2C brands. Powered by its built-in data platform and AI insights, Klaviyo combines marketing automation, analytics, and customer service into one unified solution. Lire la suite
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When I first began at Klaviyo I felt there was much more focus on the culture/people, but feel this changed along the way. The multiple leadership changes and turnover of PEs makes it feel as though Support isn't top-of-mind. The perks are great but not enough

Qu’est-ce qui vous rend le plus heureux au travail?

What makes me happy is being able to help other PEs troubleshoot issues and learning. What makes me unhappy is that a lot of the day-to-day tasks are repetitive

Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?

My direct leader is great at making us feel like we're more than our numbers and supportive in general. However, I do think that as a company the culture has shifted at Klaviyo

Qu’est-ce qui vous plaît le plus dans l’équipe de direction?

The Leadership Team has a great vision of what Klaviyo could be, but I don't think the plans always take into account the lift it takes from individual contributors like those on the support team

Quelles sont les meilleures choses à propos de votre équipe?

My specific team has been super welcoming since I began at Klaviyo and that has never changed. The larger Support Team is also helpful when we need to rely on each other to troubleshoot issues.

Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?

With the higher expectations of PEs (the in-depth knowledge we have on the product, numbers we need to meet) it doesn't feel like being paid below 70k is necessarily fair in comparison to other roles

Other Employee Reviews for Klaviyo

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Quelles sont les meilleures choses à propos de votre équipe?
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