Phenom Compagnie réclamée
Phenom is a purpose-driven company that delivers AI-powered talent experiences to help global enterprises hire faster, develop better, and retain longer. Lire la suite
Overall, the culture is great. But there is no operational oversight. No processes, and no consistency in delivery to clients. To keep saying "we're a tech company and that's the way it is" to highly matrixed orgs, doesn't work. There's too many points of contacts for clients and that's frustrating
Qu’est-ce qui vous plaît le plus dans l’équipe de direction?
I think Mark Landwer is doing a great job with customers and being consultative. Honestly, processes seem prematurely executed without case studies or piloting to see if it even works. A lot of things have seem to be doing more harm than good.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
There is a lack of structure and process, and the biggest gap is communication. No training provided outside of shadowing team members and running into things as they come up. I'm lucky if I get a response from anyone on any other team - HUGE disconnect internally.
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