Phenom Operations Department Employee Reviews
Briefly describe your overall experience at your company
Review from Operations Dept
So far so good. Strategic projects to work on - very good training. Great people to work with.
Review from Operations Dept
great product, great employees, poor leadership, negative culture
Review from Operations Dept
What do you like best about the leadership team?
The ability to adapt with the business.
Review from Operations Dept
Intensity to do the the right thing for our clients and our teams. Progressively moving the teams forward and providing the support we need to be successful.
Review from Operations Dept
Phenom's Leadership Team genuinely cares about me as a person. There is a great work culture and everyone puts in maximum effort to achieve our company's goals.
Review from Operations Dept
Communication weekly/monthly meetings and company outreach to get employees involved
Review from Operations Dept
The leadership team sets clear expectations and is open to feedback. I feel that they care about me as a person first, but are still able to push me to perform at a high level at all times.
Review from Operations Dept
What does the leadership team need to get better at?
Communication and true care for their employees.
Review from Operations Dept
Leadership needs deeper understanding how difficult the implementation process really is. Too many people required; too many quality issues; too much room for communication breakdown; too expensive / too many labor hours for Phenom; continuous over-selling and aggressive schedules promised by sales.
Review from Operations Dept
Listening to employees. The leadership team seems closely focused on the end goal of what they want to achieve without consideration for how to engage their employees to accomplish that goal.
Review from Operations Dept
communication and coordination between teams
Review from Operations Dept
Process improvements to allow for better work life balance across all team. Listening to the issues faced in the day-to-day as well as the ideas brought forward regarding changes for solving issues.
Review from Operations Dept
What is the best part about your compensation package?
Cell, internet and mental health.
Review from Operations Dept
not ready to discuss at this time
Review from Operations Dept
The base salary is fair and market competitive.
Review from Operations Dept
There is a good base salary
Review from Operations Dept
Overall, there is an "excitement" component in knowing you are working for a company that is successfully expanding globally. Pay is good but being part of something great is better.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Compensation is below industry standards. Increased workload over the course of the year does not equal increased compensation, which is frustrating.
Review from Operations Dept
Bonuses paid yearly as promised in offers.
Review from Operations Dept
Based on market value for the position I'm in coupled with the additional responsibilities/ vague job description, I should be making 15-20% more.
Review from Operations Dept
promised compensation is not followed through on unless asked for repeatedly. employees deserve more stake or equity in the company that they are helping to build.
Review from Operations Dept
Compensation should be in line with work hours. No over time payment, no weekend payment.
Review from Operations Dept
What are some of the best things about your team?
We share many of the same core values.
Review from Operations Dept
Collaboration, respect, intensity and passion.
Review from Operations Dept
Dedicated, intense, responsible, passionate and caring.
Review from Operations Dept
Everyone is extremely helpful, smart, and hard working. We all care about each other both personally and professionally.
Review from Operations Dept
Work ethic and ability to work thru difficult culture.
Review from Operations Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Phenom yet.
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What is most positive about the culture and environment at your company?
Phenom is willing to give people great opportunities to take on responsibility simply because we need all hands on deck.
Review from Operations Dept
The office now that we are starting to go back.
Review from Operations Dept
The people are the most positive
Review from Operations Dept
The sense of genuine love and compassion that everyone has for each other.
Review from Operations Dept
Most people truly do care about each other.
Review from Operations Dept
What needs to change to make the company culture better?
willingness to work together, less negative culture, common goals and objectives.
Review from Operations Dept
We need to closely examine whether we are staffed appropriately. There are many, many spinning plates and not enough people to keep them spinning. As a result, things come crashing down. Staff is getting burned out, clients are upset, and we will begin to see turnover within the company.
Review from Operations Dept
What did you like most about the interview process?
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What would you improve about your company's interview process?
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What makes you most happy at work?
Stabilizing customer issues and seeing them respond positively.
Review from Operations Dept
Seeing employees and clients happy with a job well done.
Review from Operations Dept
Helping people is what gets me up
Review from Operations Dept
Helping others and collaborating to solve complex issues.
Review from Operations Dept
Enjoy working at my pace allowing me to confidently complete my task and concentrate on client needs. Ability to work from home provides the needs stability to help with my children as well.
Review from Operations Dept
What's going wrong and how can it be improved?
Communication, coordination among teams and leaders truly caring about their employees.
Review from Operations Dept
The company has hit a growth spirt which is wonderful but without proper operations and enablement process in place, we've seen high turnover and even higher stress. Sometimes, you have to slow down progress to ensure the internal cog is working properly.
Review from Operations Dept
Implementation projects rely on many siloed teams, often with communication breakdown and quality issues, and have a substantial reliance on tribal knowledge. Many team members are confrontational and treat others poorly or unfairly. Client relationships suffer.
Review from Operations Dept
The company is largely focused on a goal of pushing to IPO and seems to be ignoring building a core structure of collaboration and positive relationships. Many people appear overworked and there aren't proper incentives towards working towards a common goal.
Review from Operations Dept
leadership changes are required to change the culture
Review from Operations Dept
What do you like best about your company?
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What would you most like to see improved at your company?
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