Phenom CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
Review from Customer Support Dept
What do you like best about the leadership team?
They can be creative in the details they share with the company.
Review from Customer Support Dept
They take our feedback to heart and are very clear about our core values and our mission.
Review from Customer Support Dept
My leaders cares about my growth.
Review from Customer Support Dept
EVERYTHING. PHENOM IS THE BEST COMPANY EVER!!!
Review from Customer Support Dept
They clearly communicate the company goals which provide direction and translate to action items that can be tackled every day. They are open, honest and understand people.
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Phenom yet.
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What is the best part about your compensation package?
unlimited vacation allows me to plan
Review from Customer Support Dept
Annual bonuses and merit increases
Review from Customer Support Dept
The updates that we have made to the health care package is nice.
Review from Customer Support Dept
The reimbursement for health, phone and internet is nice. And unlimited vacation.
Review from Customer Support Dept
Cell phone and internet reimbursement
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
My compensation is well below the industry standard. I would be satisfied if I was paid at least the average compensation for my role with the amount of experience I had.
Review from Customer Support Dept
Having more opportunities to prove that you are properly compensated.
Review from Customer Support Dept
I've been consistently paid well below average even though I'm doing work that would be considered above average.
Review from Customer Support Dept
Although I do not feel undervalued as an employee, I do believe my salary does not reflect the amount of work I do and the contributions I make to the team. My salary also falls short of industry standards, so to see that average out would make me feel better about my compensation.
Review from Customer Support Dept
What are some of the best things about your team?
Our team is very collabarative.
Review from Customer Support Dept
Our team is awesome! We work well together and get a lot accomplished.
Review from Customer Support Dept
we are all hardworking and passionate about what we do which makes working together a very positive experience
Review from Customer Support Dept
We are one Phamily. We all help each other. If one fails, we all fail.
Review from Customer Support Dept
We work together on shared team goals as well as shared company goals.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
There aren't any Team reviews of Phenom yet.
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What is most positive about the culture and environment at your company?
Phenom is constantly growing and looking for technology challenges.
Review from Customer Support Dept
Our mission and that we have such a work hard, play hard culture.
Review from Customer Support Dept
You can share your ideas and feedback with absolutely anyone in the company. There isn't always a guarantee that whatever it is will get done, but the openness with which feedback is received- all the way up to the CEO - is greatly appreciated.
Review from Customer Support Dept
The strong will to succeed and reach company goals. The genuine mindset of helping a billion people find the right job.
Review from Customer Support Dept
Everyone is extremely friendly and inviting. The snacks and breakfast/lunch are much appreciated as well.
Review from Customer Support Dept
What needs to change to make the company culture better?
There aren't any Environment reviews of Phenom yet.
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What did you like most about the interview process?
Everyone was very candid and transparent.
Review from Customer Support Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Phenom yet.
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What makes you most happy at work?
Our team is awesome! I love working with them and interacting with customers.
Review from Customer Support Dept
The people that I work with
Review from Customer Support Dept
My team and getting things off my to do list
Review from Customer Support Dept
I love what I do. I'm always hungry for knowledge and there's plenty of it. Being able to solve our customer's problems is a great feeling.
Review from Customer Support Dept
The pace and the culture. In addition there is always enough work to keep me engaged and happy.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Not enough resources to get the work done. Not enough focus on people's lives and a blurring of work and home time. Start putting more focus on people instead of growth. Slow down to do things right.
Review from Customer Support Dept
We do not put our customers first and it seems like our leadership does not take our customer feedback to heart. We care more about prospective customers than our current ones.
Review from Customer Support Dept
The product could be much more stable. Focus on the items we have and can build so they function properly. They are innovating too quickly when our basic platform has many issues. Leadership needs to be more realistic.
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Phenom yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Phenom yet.
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