Spectrum Compagnie réclamée
Spectrum is a suite of advanced communications services offered by Charter Communications, Inc. (NASDAQ:CHTR), a leading broadband connectivity company available to more than 57 million homes and small to large businesses across 41 states. Founded in 1993, Charter has evolved from providing cable TV to streaming, and from high-speed Internet to a converged broadband, WiFi and mobile experience. Over the Spectrum Fiber Broadband Network and supported by our 100% U.S.-based employees, the Company offers Seamless Connectivity and Entertainment with Spectrum Internet®, Mobile, TV and Voice products. More information can be found at corporate.charter.com. Lire la suite
Pay is good, but company seems to put more of a focus on how fast you can get the customers off the phone. As a bilingual rep. We mainly take spanish calls, but we take english calls as well even though we arent compensated for that skill as most other call centers will.
Qu’avez-vous le plus aimé du procédé d’entretien?
Relatively quick response, but hiring process took sometime.
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
The employees and coworkers are generally the best I've worked with.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
As a bilingual representative, we dont receive any extra pay for taking calls for both queues
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
The workload is very demanding. Many days it feels like we dont have time to take a breath in between calls. Severely understaffed on weekends and even worse on the holidays. I worked christmas thanksgiving, and new year's day. All of which were busy even though there were few callers.
Other Employee Reviews for Spectrum
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